MHC App not working under new os

Discussion in 'iPad OS' started by Russ M, Sep 20, 2012.

  1. Russ M

    Russ M
    Expand Collapse
    iPF Noob

    Joined:
    Jun 20, 2012
    Messages:
    2
    Thanks Received:
    0
    Just uploaded and installed iOS 6. My Matthew Henry Commentary app is now broken and not usable. I de-installed it and paid for a second copy,but when it installed the same problem occurred. What can I do?
     
  2. dhewson777

    dhewson777
    Expand Collapse
    iPad Ninja

    Joined:
    Feb 23, 2012
    Messages:
    1,589
    Thanks Received:
    163
    What I don't understand is why you had to pay for it again. Once you buy an app, you do not need to pay for it again, if you remove it and reinstall it, your iTunes account knows what apps you've purchased previously.
     
  3. Russ M

    Russ M
    Expand Collapse
    iPF Noob

    Joined:
    Jun 20, 2012
    Messages:
    2
    Thanks Received:
    0
    Oh. I got this one figured out...I had a previous Apple ID and when I went to he new OS it somehow had my old Apple ID ... Thanks
     
  4. dougrogers

    dougrogers
    Expand Collapse
    iPad Fan

    Joined:
    Jan 29, 2011
    Messages:
    152
    Thanks Received:
    10
    Without knowing how the app is responding or not responding I can't help there. But one of the problems here might be inadvertent second iTunes accounts. It might be bad coding in the app itself. It might be a problem at the iTunes store. It might be that second account you've inadvertently created and downloaded to. One account doesn't know what apps the other account has.
     
  5. AQ_OC

    AQ_OC
    Expand Collapse
    iPad Wizard

    Joined:
    Apr 28, 2011
    Messages:
    6,411
    Thanks Received:
    431
    Whenever an app stops working after an OS update the best thing to do is just wait.....most app developers either have or are in the progress of providing an update for the new OS that will fix the problem automatically. No need to go looking for a fix. You could write to the developer to let them know of your problems. It might sipped thing along......
     

Share This Page



Search tags for this page

mhc for ios