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Marie's Backup/syncing issues with iTunes!

Discussion in 'iPad Help' started by SweetPoison, Nov 5, 2010.

  1. SweetPoison
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    SweetPoison iPad Legend

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    Okay Guys ~


    Here is my issue. When backing up or syncing, after 8 hours hooked up to iTunes, it still is on step 1. Needless to say, I stop it and life goes on.

    Last night I googled this problem and there are lots of people with this ~ I found a site and followed many suggestions from them ~ but to no avail. The suggestions did help some though!

    Here is what I have done so far ~

    * Right click the iPad in iTunes and choose "reset warnings" and choose to NOT send info to Apple and sync again.

    * I unchecked boxes with regards to music

    * I deleted all previous back ups in iTunes


    From all my reearch last night ~ I don't think it's about the amount of data here, as I only have 24 apps and 200 songs on my ipad! I think I am running into a bug with the sync process. On the computer, or iPad, I have no clue.

    Now I am about to delete all my apps and see where that leads ~

    I just wanna be able to update to the new OS ~ but I might not be able to if I don't fix this.

    Please feel feel to chime in!

    Marie ~
  2. iPadCharlie
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    iPadCharlie iPad Super Guru

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    Some claim the issue is with the backup files in iTunes on your computer. I know there is a way to delete them from within iTunes, but just to make sure, check in Windows. In Vista, the backups are in the following folder: \Users\USERNAME\AppData\Roaming\Apple Computer\MobileSync\Backup\

    There should be no files in this folder. If there are, delete them!

    After this is done, try to sync... again.
  3. SweetPoison
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    SweetPoison iPad Legend

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    Okay. Scott. HOW do I find that folder?:eek:
  4. iPadCharlie
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    iPadCharlie iPad Super Guru

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    You will probably need to go into your Control Panel and select Folder Options. Once there, click on the View tab. Under Hidden Files and Folders, click the option to show Hidden Files and Folders.

    Now go back to My Computer or Windows Explorer (whatever you use) to go to the folder where all your stuff is (documents, photos, etc.) and look for the folder shown above.
  5. SweetPoison
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    SweetPoison iPad Legend

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    Scott ~ there is no Folder Options, babe. I have looked and looked.:(
  6. deckyon
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    deckyon iPad Junkie

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    If you have no "Folder Options" then you have a larger problem on your PC than just syncing your iPad.

    There are many things that can cause the "Folder Options" to disappear - check Google. However, I suspect there may be some malware or virus issues going on.
  7. iPadCharlie
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    iPadCharlie iPad Super Guru

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    Switch to "Classic View"... they are all in alphabetical order
  8. SweetPoison
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    SweetPoison iPad Legend

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    I googled it, Scott and I unchecked all the boxes. So my files should be all unhidden now!

    Just gotta find them!

    You left a lot of steps out on that!
  9. SweetPoison
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    SweetPoison iPad Legend

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    You suspect that do you?
  10. SweetPoison
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    SweetPoison iPad Legend

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    SEE! Ya forgot that step.


    :D
  11. SweetPoison
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    SweetPoison iPad Legend

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    Can you shorten this, Scott? It says it is too long to search for...:confused:
  12. iPadCharlie
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    iPadCharlie iPad Super Guru

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    Where is says USERNAME, that's the name you use on your computer...

    Just start out in your home folder and you will see a list of other folders like Documents, Downloads, Photos, etc.
    Last edited: Nov 5, 2010
  13. iPadCharlie
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    iPadCharlie iPad Super Guru

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    Backup in progress... fingers crossed!
  14. SweetPoison
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    SweetPoison iPad Legend

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    Okay....so we deleted 13K items in that hidden folder ~ and I am, once again, playing with iTunes.:mad:


    Starting syncing at 8:12AM. We.shall.see. I just want to go to itunes to update the OS. I don't care if I ever sync or back up again.

    Has to be a way.
  15. SweetPoison
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    SweetPoison iPad Legend

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    It is 9:22 ~ almost half way.
  16. BrennB
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    BrennB iPad Addict

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    Sweet Marie, If this fails I would uninstall itunes on your PC, reboot and reinstall iTunes.. then reconnect your ipad and see if you can get a good sync/backup.
  17. SweetPoison
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    SweetPoison iPad Legend

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    Would you? That was one of my next steps, Brenn. But tell me ~ would we lose all of our songs on iTunes? My DD will kill me.

    In 12 min this will have been going on for two hours, and it is not even half way through.

    Should I let it keep going? How am I going to know if it works, B? Try it again at another four hours? LOL!
  18. SweetPoison
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    SweetPoison iPad Legend

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    I think that it is stuck completely now. Has not moved in a while and never made it half way.

    Shitums.
  19. iwhat
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    I am not sure if this is a good idea,but when I get too frustrated and don't need to backup my iPad,I use a software called Backoff which turns off the auto backup function of iTunes temporarily,saving me from hour long backups,hence that decreases the time for a complete sync process,but this isn't recommended. In my experience when you uninstall iTunes nothing gets deleted in your iTunes library(I am not so sure but in my case my library remains intact when I uninstall iTunes and install updates or some weird reason downgrade to older versions). But you know I am not even saying this. Btw,back off when used to turn off the backup the iTunes will launch in install mode,that is it will seem like it's getting reinstalled by itself but nothing of that sort happens literally,it'll show that preparing to install thingy and then launch the iTunes without anything changed. This reinstall thingy happens only once. You'll need the .net frame work 2 to run back off for windows. Once again this is just an information that might help by reducing the huge auto backup process time waste(when you don't need it),and only use it if you are feeling over adventurous. :)

    P.S: This only disables the auto backup that happens before the sync process,but if you want to backup you can do it manually but right clicking the iPad in itunes and selecting backup.
    Last edited: Nov 5, 2010
  20. SweetPoison
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    SweetPoison iPad Legend

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    iWhat. Thank you! This was one of my next steps too! I was reading all about it last night some other forums.

    I think tho ~ I will use this as my last resort. Stick around ~ may need to pick your brain!:D

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