Mailbox’s

Discussion in 'iPad Air 2 Forum' started by moparherb, Nov 14, 2017.

  1. moparherb

    moparherb
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    Im trying to set up a new folder in my mail app. I’m using the mail program that comes with my iPad Air2. Whenever I try to add a mailbox I get the message instantly that mailbox cannot be added to server. All I really want is another folder to put important emails in for future reference.
     
  2. J. A.

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    To which kind of email account do you wish to add the mailbox? Outlook, Google, Yahoo, iCloud, or a different account?
     
  3. moparherb

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    I don’t know much about email accounts, but this is an email address I have had for years, initially thru my work. Under accounts I see my main email address with a couple of folders...trash,sent,etc. that is where I would like another folder. Now under my iCloud account I see about the same folders but "archive" is also there. I do not want the e-mails to be sorted on receipt or anything like that. I would just like to take an important email and put it in a separate folder for later reference. It probably would help if I knew more about how email works with iOS but I don’t. Thanks for any help....
     
  4. J. A.

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    I think that doesn’t depend on the iPad or the Mail app, but on the account. I’ve tried adding a new Mailbox in Outlook, iCloud and my ISP account, and didn’t have any problems.

    Usually, the part of your email address behind the @ shows which account you’re using. @outlook..., or hotmail..., or live... are connected to Windows. @icloud..., me... and mac... are from Apple. @gmail is from Google, and yahoo... is a Yahoo account.

    Is the account where you’re trying to set up the mailbox one of these, or a different one?
    Also, is it set up as POP or IMAP account? To find this out, go to Settings - Accounts & Passwords and take a look at the account.
     
  5. moparherb

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    OK after the@ is dreamscape.com. Under accounts and password it says it’s "SMTP" and uses “mail.dreamscape.com”.
     
  6. J. A.

    J. A.
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    SMTP is the outgoing mail server, and it’s the same for IMAP and POP accounts.

    I’ve searched for dreamscape. This seems to be a POP account. It’s not possible to add a mailbox to those. That’s why this message appears when you try setting it up.
     
  7. moparherb

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    J.A. Thank you so much for your time on this matter. Could I take the important emails that I want to save and put them in the folder under my iCloud account “archives” and save them there?
     
  8. twerppoet

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    It is possible to move emals between accounts. At least it has been in my tests.

    Select the folder icon when viewing the email and choose Other Mailbox. You’ll see a list of folders to the left.
    If you don’t see the folders for the iCloud account then tap the sidebar icon at the top left. Now you should see a list of all your email accounts, and all their folders. You may have to tap on the account itself to reveal it’s folders.
    Tap on the folder you want the email to be transfered to.

    It may take a while for the email to show up in the new folder. It has to go back out through your internet connection and back to the new email account.

    You can also use the Swipe method in the email list to quickly move, mark, or delete emails.

    But your best bet is to check with your email provider’s support and see if they offer IMAP as an option. Or move your main account to a provider who does. POP is pretty limited, and has all kind of issues if you access it with more than one computer or device.

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  9. moparherb

    moparherb
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    Well it looks like I can transfer emails from my main email inbox to the iCloud where I have set up a new folder and as “twerppoet” said it takes a little while to get there but should solve my issue of trying to save some important emails. Thanks everyone for all the help.
     
  10. twerppoet

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    No problem.
     

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