Mailbox

Discussion in 'New Member Introductions - Site Assistance' started by Hazza46, Jun 12, 2014.

  1. Hazza46

    Hazza46 iPF Noob

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    My mailbox shows I have nearly 6000 emails yet when I click on my mailbox to see mail emails there are only 4 messages.
    Why does it show I have so many and how can I get rid of that huge number next to my mailbox ?
    Kind regards

    Harry
     
  2. J. A.

    J. A. iPad Legend

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    Hi, Harry! Welcome to iPF!

    I've read your other post about photos as wallpaper, and I guess you updated to iOS 7 recently. Some iPad users had the problem you're facing now with the Mail app: it showed lots of unread emails that had been deleted or read before.

    After updating an iDevice, it's always a very good idea to reset it. This won't remove any data or settings on your iPad, it may just smooth out a few glitches: press and hold Home and Power button until the Apple logo appears. Then release both and let the iPad power up on it's own.

    If the app still shows that number, try this:
    Open the Mail app, tap "Edit":


    image-811645180.jpg

    Now "Mark All" at the bottom:


    image-3115062123.jpg

    And this will be your next step:


    image-2976468479.jpg

    Hope that helps.
     
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  3. Hazza46

    Hazza46 iPF Noob

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    Hi J.A. many thanks for your advice, resetting didn't help but Marking All did the trick.
    Much appreciated
    Kind regards
    Harry
     
  4. J. A.

    J. A. iPad Legend

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    Glad to help.
     
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