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Mail will not load

Discussion in 'iPad Help' started by giblmoore, Mar 3, 2012.

  1. giblmoore
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    giblmoore iPF Noob

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    I am vacationing in Mexico, far from my sync computer. This AM I am unable to get Mail to load. How can I get it to respond. I am new to this forum. Gib Moore
  2. f4780y
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    f4780y Super Moderator Staff Member

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    When you say you can't get it to "load" what do you mean?

    Is the mail app crashing - i.e. not loading, or is it the email account itself which will not retrieve new mail?

    If it's the first one, make sure you try a full reboot and try again.

    If it's the second, please provide us some more details. What kind of email account? (gmail, exchange, pop, imap, etc.) You can check this out in the Settings up if you are not sure...

    More details will help us help you! :D
  3. giblmoore
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    giblmoore iPF Noob

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    I have both Comcast and mobil me accounts. They are fine, as I can access the Comcast account thru the Comcast website. When I click on the Mail Icon in the lower tool bar, nothing happens.
  4. f4780y
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    f4780y Super Moderator Staff Member

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    Definitely reboot the iPad. Hold the power button until the "slide to power off" appears and turn off the device fully. Then power it back on and see if it allows you to access mail then...
  5. leelai
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    leelai Administrator Staff Member

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    Hi Gib and welcome to the Forum!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

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