1. Due to the recent site upgrade, the iPadForums (iPF) App will no longer work. The new iPadForums.net website has been designed from the ground up to work perfectly from any mobile, tablet, or desktop computer using the built in internet browser. Create a shortcut to iPadForums.net on your home screen by following these steps: Create an icon for iPadForums.net

Mail Problems Cannot Verify Server Message

Discussion in 'iPad Help' started by SDFun, Jan 27, 2011.

  1. SDFun
    Offline

    SDFun iPF Noob

    Joined:
    Jan 27, 2011
    Messages:
    8
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    San Diego
    Ratings:
    +0 / 0
    Hi

    Until a few weeks ago mail worked fine. Now everytime i send mail or whenever the Ipad goes to get mail I get 2 to 3 Cannot Verify Server messages. It says my server is not trusted. It is. It is recognized as trusted on all my non- Apple platforms. It is almost impossible to use mail and the message comes up in the middle of anything I am doing when the Ipad checks mail. With other OS's if the server is "not Trusted:" you accept once and it remebers. Is thier a work around? This is new, I read some where it started with OS 4.2.1.
    HELP!!!!!!!!
  2. deckyon
    Offline

    deckyon iPad Junkie

    Joined:
    Sep 15, 2010
    Messages:
    615
    Thanks Received:
    2
    Trophy Points:
    0
    Location:
    Louisville, KY - USA
    Ratings:
    +2 / 0
    hold the power button down on the iPad until it shows the slider to shut off the iPad. once it shuts down, hold the power button down again until it boots back up.

    Double check you are using the correct protocol (IMAP, POP, Exchange) for the server.
  3. SDFun
    Offline

    SDFun iPF Noob

    Joined:
    Jan 27, 2011
    Messages:
    8
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    San Diego
    Ratings:
    +0 / 0
    Thanks but I have tried that. Also it happens on my husbands Ipad also. We are both using mail though my domian. It started with Os 4.2.1
  4. deckyon
    Offline

    deckyon iPad Junkie

    Joined:
    Sep 15, 2010
    Messages:
    615
    Thanks Received:
    2
    Trophy Points:
    0
    Location:
    Louisville, KY - USA
    Ratings:
    +2 / 0
    have you deleted the accounts off the iPads? It sounds like it is a settings issue with the authentication method.
  5. SDFun
    Offline

    SDFun iPF Noob

    Joined:
    Jan 27, 2011
    Messages:
    8
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    San Diego
    Ratings:
    +0 / 0
    mail problem on more than 1 ipad

    Yes, I have tried deleting the mail account. I have tried adding other email accounts with the same server , same problem. My husband has the same problem on his IPad. I spoke with my web-mail hosting company. They have a certifcate and are trusted. They say this is an Apple OS problem becasue it is the only place they are hearing about the problem.
    thanks for the suggestions.
    I am wondering if other people that host thier own web site and email at places like Go Daddy and ipower are having this problem,
  6. deckyon
    Offline

    deckyon iPad Junkie

    Joined:
    Sep 15, 2010
    Messages:
    615
    Thanks Received:
    2
    Trophy Points:
    0
    Location:
    Louisville, KY - USA
    Ratings:
    +2 / 0
    Try to get a new certificate. It is more than likely a setting or setup that the host does not have enabled that is messing up - the services were in place long before the iPad was on the market, and many places are still adjusting. The company I have my exchange server with had to patch the server to allow full access for iPads.

    The one thing about email and email services, you can set it up to look like it is coming from anywhere no matter what service you use. I forward my email from my company and my other business through Gmail (nice spam filters) to my Exchange server.

    You dont ever have full control on the services from places like godady. I use 1and1 (and have for years now) and it took some tweaking of the domains and forwards before I had it set up exactly how I wanted it with the Exchange service. Now that it is done, I can go anywhere in the world, on any device or machine, and my mail, calendar and contacts all stay sync'd. This is nice, with as often as I change phones.

    I have also set up others' email and calendars so they stay synced on their devices, but it was in person and with full access to their accounts at the time. Doing something like that is too iffy without doing it in person. I have done this with 5 different iPads and lost count on the iPhones, blackberries and PCs now.
  7. SDFun
    Offline

    SDFun iPF Noob

    Joined:
    Jan 27, 2011
    Messages:
    8
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    San Diego
    Ratings:
    +0 / 0
    question about workaround

    I was considering fowarding though Gmail but I really want my return mail address to be my business email nancy@....... is thier a way on the Ipad to specify the return address.

    I will also coall back my provider. they were pretty adament that it was an apple problem not thiers and i sort of agreed since it just started this month

    Thanks
  8. SDFun
    Offline

    SDFun iPF Noob

    Joined:
    Jan 27, 2011
    Messages:
    8
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    San Diego
    Ratings:
    +0 / 0
    I went to the apple store today and you can turn SSL off. In mail settings clink on your account and then advanced. You must also change it the outgoing SMPT server. You need to know the port for your domain server to make this work
  9. spiderling
    Offline

    spiderling iPF Noob

    Joined:
    Feb 16, 2011
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    I am having somewhat of a similar problem.

    I am trying to add an account for a domain that has a SSL of its own. When I am setting up the account I enter thedomainname.com as the incoming and outgoing imap host names. When I click Next, I get the Cannot Verify Server Identity message stating "MobileMail can't verify the identity of thedomainname.com. Would you like to continue anyway?"

    I then click Details and the certificate details are for the hosting server name, ie: vps.thehostdomainname.com. Should it not be using / connecting through the SSL for thedomainname.com? It doesn't make any sense to use the self-signed server SSL when the domain has a SSL of its own.

    Thanks
    Last edited: Feb 17, 2011
  10. PaulSBodine
    Offline

    PaulSBodine iPF Noob

    Joined:
    Apr 24, 2011
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    paulbodine@yahoo.com
    Ratings:
    +0 / 0
    Cannot Verify Server ID -- iPad is frozen

    I get the message "Cannot Verify Server Identity. Wi-Fi can't verify the identity of '1.1.1.1'. Would you like to continue anyway?" It then gives me the choices "Cancel," "Details," and "Continue." But when I press any one of these nothing happens. I can't get rid of the screen. The slider doesn't work and using the iPad power off button doesn't resolve the issue.

    The problem first arose after I went through the X-ray machine at an airport. At the time, I did not have the Airplane wireless off function activated, if that makes a difference. I am now at my destination (I am overseas) but the problem persists so it is not location-specific. Please help. Are there are any workarounds or so I have to take it to an Apple store?
  11. jpenney
    Offline

    jpenney iPF Noob

    Joined:
    May 5, 2011
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    Frozen IPhone

    This would be off topic except that the symptom is exactly the same for my iPhone. Powering off worked for me. I had to set up m y mail server again after I powered off.
  12. rjz447
    Offline

    rjz447 iPF Noob

    Joined:
    Jun 8, 2011
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    I'm having the same problem - I can't get the "Cannot Verify Server Identity" message to go away and I can't reset. Did anyone have a solution to this?
  13. madhatter72
    Offline

    madhatter72 iPF Noob

    Joined:
    Jan 17, 2012
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    california
    Ratings:
    +0 / 0
    Same problem. it does this "cannot verify server" thing about once a month, but this is the first time it has completely frozen my ipad2. it says "exchange cannot verify the identity of m.google.com". i have no idea what m.google.com is. Do I have to go to the store? I cant reset it or do anything. how do you "get a new certificate?" from whom? i have exchange, earthlink, and gmail. Exchange is through gmail.
    and i haven't gone through any metal detectors.
  14. dale365
    Offline

    dale365 iPF Noob

    Joined:
    Feb 7, 2012
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Mumbai
    Ratings:
    +0 / 0
    I had the same problem, although on my ipod touch, not ipad, i got an error message saying the server couldn't be verified when i tried logging on to facebook...now here's what I tried...i went to date and time settings, and adjusted my ipod touch to the right time and time zone (my time wasn't adjusted earlier) as well as the right date, then i went back to the safari browser and tried logging in to facebook and BAM! it worked! no error message. Just to backcheck, i set the wrong time and date once again, and when i tried logging on to facebook, the error message appeared again...so needless to say, my problem lied with the date and time settings...i don't get an error message anymore...
  15. SaskiaTh
    Offline

    SaskiaTh iPF Noob

    Joined:
    Apr 30, 2012
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Germany
    Ratings:
    +0 / 0
    iPad frozen

    I have exactly the same problem and cannot find a solution. I have tried pressing the on/off button, but since there is no reset possibility in the hardware, I am out of options. Who can help?
    I have the idea the problem already occurred before I went through the X-ray machine at the airport (also forgot to turn the Airport function on), but I am not sure of that. Help! My iPod is quite useless now!
  16. Czevski
    Offline

    Czevski iPad Addict

    Joined:
    Apr 24, 2011
    Messages:
    1,036
    Thanks Received:
    271
    Trophy Points:
    83
    Location:
    Weston WI
    Ratings:
    +272 / 0
    Reset is hold the power-off and home buttons until the apple appears. This may take longer than you expect.

Share This Page

Search tags for this page
adding gmail account to ipad cannot verify server identity
,
apple ipad mail cannot access server message
,

cannot verify server identity

,

cannot verify server identity ipad

,
cannot verify server identity on ipad
,
cannot verify server identiy message ipad
,
email cannot verify server identity
,
ipad can't verify server bt406
,
ipad cannot verify server identity
,
ipad cant confirm cannot verify server identity
,
ipad email server not trusted
,
ipad error message cannot verify server
,
ipad shows cannot verify server identity
,
mail cannot verify the identity of smtp.mail.yahoo.com
,
mail could not identify server
,
on an ipad how do i stop the cannot verify
,
on an ipad how do i stop the cannot verify server
,
receive message cannot verify server identity on pod
,
what to do in apple saying cnnot verify log in server
,
why do i keep getting cannot verify server messages