Mail icon notification won't go to zero

Discussion in 'iPad Mini Forum' started by TwinsisterWendy, Jul 13, 2013.

  1. TwinsisterWendy

    TwinsisterWendy
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    Hi all, I'm new to this forum. I have this little issue with the mail icon on my Ipad mini and I guess if I can't find the solution here, I won't find it anywhere.. So here's the thing. Next to my email icon on my desktop, I usually get a red dot with the number of emails that are unopened. Problem is, it's off. It will not go to zero. Even if I delete all the emails in the mailbox, it stays at 11. It counts up from there, so 12 means I have one unread email. Is there any way to get this fixed?



    Sent from my iPad using Tapatalk HD
     
  2. J. A.

    J. A.
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    Hi, Wendy! Welcome to iPF!

    I'd suggest to try the usual troubleshooting fixes such as rebooting your iPad or restarting it first.
    Another possibility would be to delete the email account that's causing the issue and reinstalling it. Perhaps the notification will disappear then.
    If you use an app, such as Gmail or something similar, sign out and in again.
     
    #2 J. A., Jul 13, 2013
    Last edited: Jul 13, 2013
  3. TwinsisterWendy

    TwinsisterWendy
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    Hi, I removed the account from the mail app and put it back. The problem is fixed! So simple I didn't even think of it. Thanks!


    Sent from my iPad using Tapatalk HD
     
  4. J. A.

    J. A.
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    You're welcome!
    Glad I could help.
     
    #4 J. A., Jul 14, 2013
    Last edited: Jul 14, 2013
  5. twerppoet

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    Chances are you had an unread email in your Trash, Junk Mail, or some folder than the Inbox(es). If this happens again, just tap the Mailbox button at at the top left of the mail list so that you can see the Inboxes and Accounts listed. You will see a number to the right of any folder or account with unread email in it. Just follow the numbers to the right folder, and mark the email read.

    This happens most often in the Junk Mail folder(s), since mail can get sent there automatically.
     
  6. TwinsisterWendy

    TwinsisterWendy
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    Actually, I did check those things, they were not the case. It was just off.. but everything has been working fine since I removed and restored it.


    Sent from my iPad using Tapatalk HD
     
  7. twerppoet

    twerppoet
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    Ok. Strange. At least it is fixed now.
     
  8. Cordi2708

    Cordi2708
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    Hello!
    My English is very bad!!! But I try to explane my Problem :)
    How can i delete my Tapatalk-Account?
    With regards from Germany!
    Cordi2708



    Gesendet von meinem iPad mit Tapatalk
     
  9. Cordi2708

    Cordi2708
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    Hello!
    How can I contact the Admin?


    Gesendet von meinem iPad mit Tapatalk
     
  10. The OB

    The OB
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    Hi Cordi and welcome to the forum. Just hold your finger over the Tapatalk icon until it wiggles and then tap on the X to delete it from your iPad. You can always get it back in future by tapping on the App Store icon and then find that app in "Purchased".
    Un ihr Englisch ist sehr gut:)
    Andrew

    Edit: Oh, and Cordi, I've deleted your other post. Please do not make similar posts in different threads as that fragments the conversation and is against the forum rules.


    Sent from Oz using Tapatalk
     
    #10 The OB, Apr 13, 2014
    Last edited: Apr 13, 2014

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