Mail has stopped working

Discussion in 'iPad Help' started by jumperkate, Aug 6, 2011.

  1. jumperkate

    jumperkate
    Expand Collapse
    iPF Noob

    Joined:
    Aug 6, 2011
    Messages:
    2
    Thanks Received:
    0
    My mail box is frozen. It won't open messages, change to a different box, etc. Any suggestions?
    Thanks
    Kathy
     
  2. Gabriel1

    Gabriel1
    Expand Collapse
    Super Moderator

    Joined:
    Mar 11, 2011
    Messages:
    17,096
    Thanks Received:
    747
    Hi there and welcome.

    The normal solution for problems like this is to hold both the home and on/off buttons until the silver apple logo appears, it may take a little while, then allow it to restart. When it does, hopefully your mail will be working again but if not let us know.

    There is lots of good advice and info on here plus plenty of members all too willing to help with any problems.

    Remember, search is your friend.......and please don't forget to read the rules http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

    The Archangel
     
  3. jumperkate

    jumperkate
    Expand Collapse
    iPF Noob

    Joined:
    Aug 6, 2011
    Messages:
    2
    Thanks Received:
    0
    Thanks Gabriel. That worked!

    Kathy
     
  4. JackiMcK

    JackiMcK
    Expand Collapse
    iPF Noob

    Joined:
    Dec 5, 2014
    Messages:
    5
    Thanks Received:
    0
    Read this email. I did all if above, then backed up my iPad to iTunes and reset settings. When I restarted iPad the mailbox is still frozen. What can I do now?
     
  5. Mickey330

    Mickey330
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,876
    Thanks Received:
    2,189
    I'm sorry for your issue, but this is an old thread, so I'm not surprised it didn't quite work for you.

    So, could you please tell us exactly what is going on with your Mail? That way, we can probably help you.

    Thanks.

    Marilyn
     
  6. JackiMcK

    JackiMcK
    Expand Collapse
    iPF Noob

    Joined:
    Dec 5, 2014
    Messages:
    5
    Thanks Received:
    0
     
  7. JackiMcK

    JackiMcK
    Expand Collapse
    iPF Noob

    Joined:
    Dec 5, 2014
    Messages:
    5
    Thanks Received:
    0
    I was sending an email and the mailbox froze. I quit out of mail and when I click on the mail icon it is as if I don't have an account set up. I went to Apple and he told me to backup my Ipad to my computer, which I did. He then told me to reset settings, which I did but I still can't get into email. If I reset network settings and restore, will it restore the frozen mailbox? If I erase all content and settings will this restore new or old mailbox? Thanks.
     
  8. Mickey330

    Mickey330
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,876
    Thanks Received:
    2,189
    Have you tried to restart the iPad? To do, hold both the Sleep and the Home buttons until you see the Apple logo. Once the iPad restarts, see if your Mail app is fixed.

    If that doesn't work, try going into the "Mail, Contact, Calendars" section of your Settings app. Once there, delete the mail account that you were using when it crashed. Then, re-enter the information to put that mail account back on your iPad.

    It couldn't hurt to try to reset network settings. The one thing I would recommend you NOT do is to restore the iPad. Let's see if any of these options help get your mail sorted, first.

    Marilyn
     
  9. JackiMcK

    JackiMcK
    Expand Collapse
    iPF Noob

    Joined:
    Dec 5, 2014
    Messages:
    5
    Thanks Received:
    0
    Did all of the above to no avail. Will now try resetting network settings but need to do another backup first. Thank you.
     
  10. JackiMcK

    JackiMcK
    Expand Collapse
    iPF Noob

    Joined:
    Dec 5, 2014
    Messages:
    5
    Thanks Received:
    0
    Still not working. Thanks anyway.
     

Share This Page



Search tags for this page
email has stopped opening on ipad
,
email has stopped working on ipad
,
email on my ipad has stopped working
,
emil has stopped working ipad
,
mail has stopped working on my ipad
,
my email has stop working on my ipad
,
my email has stopped working on my ipad
,
why has earthlink stopped working
,
why has my email stopped working on ipad
,

why has my email stopped working on my ipad