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Macworld App quits

Discussion in 'iPad General Discussions' started by wgm51, Aug 28, 2011.

  1. wgm51
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    wgm51 iPF Novice

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    Having updated the Macworld app on my iPad it now unexpectedly quits while browsing!! I added a comment in the app store to that effect ages ago but there has not been any new updates or acknowledgment of this problem! Anyone else had this problem??
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. wgm51
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    wgm51 iPF Novice

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    I do regularly power off my iPad ... Especially at night so it doesn't beep when emails come in!! Am also aware of the double click to see active apps. Doesn't seem to help with Macworld though!!
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    But have you forced the Macworld app to close in the multi-task bar? Powering down the iPad 'cleans up' the iPad's RAM (read/write memory) but it does not delete an app's 'context' or 'state' file, which holds important information about the current configuration of the app. If you force the app to close in the multi-task bar, by pressing and holding any icon in the multi-task bar until they all start to jiggle and then pressing the upper left-hand corner of the app you want to close, you'll close the 'context' file which means that the app re-opens next time with a 'fresh start'.

    Tim
  5. info
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    info iPad Junkie

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    I just used the Macworld app for about 10 minutes. It crashed once when I changed the size of the font but, other than that, it seems solid.
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - good to hear! Hope it stays OK!

    Tim
  7. wgm51
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    wgm51 iPF Novice

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    Well the Macworld app does behave itself better when I force quit all the active apps still running in the background. Have also updated my iPad today with a new update when I plugged it into our MacBook Pro. Let's hope I can now keep up to date on Mac doings through the Macworld app!!
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    The multiple apps in the background must have been the problem, if overdone they seem to consistently affect the iPad's performance. Because of that, I sometimes find myself obsesively closing down apps that I have "finished" using. :)

    On another note, MacWorld certainly has worked on that app, the last time I looked I don't recall it being nearly as nice.
    Last edited: Aug 29, 2011

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