Lost my files

[soconfused2011]

Hi all,

Had my iPad go bad and had to have it replaced.

I had a full backup on iTunes before I sent the bad one back.

When I restored the new one from a backup, all my files for "Numbers" are missing. Would they be still there somewhere hidden or have I lost them?

My assumption was that a full backup was a full backup. I did not take any additional steps ( or know how to verify that "all" files where backed up

Thanks

 

[Bossman]

Hi all,

Had my iPad go bad and had to have it replaced.

I had a full backup on iTunes before I sent the bad one back.

When I restored the new one from a backup, all my files for "Numbers" are missing. Would they be still there somewhere hidden or have I lost them?

My assumption was that a full backup was a full backup. I did not take any additional steps ( or know how to verify that "all" files where backed up

Thanks

Can you supply some more specific information? What do you mean by "numbers"? Normally we have music, videos, apps etc...

 

[Kaykaykay]

Numbers is a top-selling productivity app. OP is saying all his/her files in Numbers weren't backed up.

 

[twerppoet]

Try a second restore from backup. If that does not work, then your files are gone.

 

[soconfused2011]

Sorry I should have been more specific

Numbers is a program, like excel for windows.

I'm on the original iPad