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Lost My Contacts (not the ones for my eyes)

Discussion in 'iPad General Discussions' started by techdiva, Feb 5, 2011.

  1. techdiva
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    techdiva iPF Noob

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    Having an issue with my contacts on my iPad. They've disappeared. I was not syncing or attached to my desktop. I've also re-booted my iPad to no avail. Can anyone help?
  2. twerppoet
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    twerppoet iPad Legend

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    What service are you syncing your contacts with, if any?

    Most people are using Google, MobileMe, Yahoo, or an Exchange server.
  3. graywolf
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    graywolf iPad Super Guru

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    Are you jail broken? I know my emails will disappear, and they don't come back even if I reboot. But they come back after an hour or so.
  4. techdiva
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    techdiva iPF Noob

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    Have not been syncing since MobileMe was discontinued over a month ago.
  5. techdiva
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    techdiva iPF Noob

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    No. I am not jailbroken
  6. twerppoet
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    twerppoet iPad Legend

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    Ouch.

    Because it involves a MobileMe account, try calling Apple Support and see if they will help you. Probably not, but asking won't cost you anything. Just explain about the lapsed MobileMe account (I'm assuming it was a free promo account) and see if they can help you get your lost contacts back.

    You can try a power cycle and soft reset first if you want. I'll post instructions below, but I think the odds of this working are slim.

    Now, if Apple can't help you:

    If they've really disappeared from you iPad, and you've got no sync service and they are not on your computer, then they are probably gone for good. If you have them stored elsewhere on your computer, we might be able to figure out a way to re-import them to the iPad.

    I'm guessing you dropped MobileMe because you didn't want to pay for it. So, if you don't already have an online account to sync your contacts I recommend you get a free GMail account from Google. That will let you have a backup of your contacts the next time (hopefully never) that something happens to your iPad.

    Here are the instructions on how to set it up on your iPad with contacts. The normal setup will only sync mail and calendars. Set Up Your Apple Device for Google Sync : Mail, Calendar, & Contacts - Google Mobile Help

    And while you are at it, delete the MobileMe account on your iPad. [after you've talked to Apple] I'm guessing that sometime after it expired it tried to sync, and since the account wasn't there (or got emptied to free space) you contacts went away.

    Good luck.

  7. techdiva
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    techdiva iPF Noob

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    Thanks for your help. This morning I sync my iPad to my MacBook which had my contacts and the contacts are now on my iPad. I also deleted the mobile me account. I was hesitant to do this in the beginning because I was trying to locate the source of the malfunction. Thanks again.
  8. graywolf
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    graywolf iPad Super Guru

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    Glad it is all fixed now. I sync my contacts with my computer too. Saves a lot of work and phone calls trying to get email addresses back.
  9. twerppoet
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    twerppoet iPad Legend

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    Mine end up in five places: iPad, MobileMe, Computer (iMac), Droid X, and Google. Took a while figure out the best way to sync so that it works.

    I still have to go in and manage Groups individually, since they don't transfer between Google and MobileMe.
  10. graywolf
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    graywolf iPad Super Guru

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    Woah. What a GIANT response! :)
  11. cherdawg77
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    cherdawg77 iPF Noob

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    Thanks for the reboot info I was able to retrieve all my contacts and photos.

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