Location services

[Kat___H]

Hi,

I have an iPad 2 and am having issues with location services. I have the 64gb wi-fi model and am aware that I don't have in-built gps but as long as I have a wifi connection I shouldn't be having issues... I have tried resetting my network settings and that did work. Once. It has stopped working again and nothing in the forums has helped.... Location services are on... Find my iPad is on... My wifi connections are strong... I'm not in a rural area...
Does anyone know what is going on?

Thanks
Kat

 

[Tim SPRACKLEN]

A WiFi iPad can only determine its location if it's in contact with a WiFi base station or hotspot whose location has been registered with Apple's location database. So, whether or not your iPad can find its location will depend not simply on being in contact with a WiFi hotspot but also that this hotspot is registered. That usually requires an iPhone or GPS-equipped iPad to have been in contact previously with that hotspot; the iPad or iPhone then automatically send the hotspot location to Apple.

Tim

 

[Kat___H]

A WiFi iPad can only determine its location if it's in contact with a WiFi base station or hotspot whose location has been registered with Apple's location database. So, whether or not your iPad can find its location will depend not simply on being in contact with a WiFi hotspot but also that this hotspot is registered. That usually requires an iPhone or GPS-equipped iPad to have been in contact previously with that hotspot; the iPad or iPhone then automatically send the hotspot location to Apple.

Tim

Thanks for replying so quickly!

I constantly use 4 iOS/OSX devices on the exact same wifi and don't have any issues with the iOS devices. Is is what you mean? And my iPad has worked on the same connection previously. It just stopped...

 

[Tim SPRACKLEN]

The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

Tim
Scotland

 

[Kat___H]

The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

Tim
Scotland

thanks the power cycle worked it's amazing how hard it is to switch your ipad off! Its not complicated it's just that I go through withdrawals!! Haha thanks again

 

[Tim SPRACKLEN]

Great to hear the problem is fixed!!

Tim