Large Attachments not automatically downloading on iPAD

Discussion in 'iPad Help' started by rlk, Sep 28, 2011.

  1. rlk
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    rlk iPF Noob

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    Environment - Exchange Server 2010 SP1 - iPad I and II
    iPad I (which is in my possession at the moment) is running version 4.3.5 (8L1)

    Attachments over 1 MB do not automatically download. So when a user is on a plane or do not have 3g or wifi, they can not open any attachment over 1MB


    We have changed in active sync policy attachment size to 6000 for 6mb and sent a 2 mb file and it did not open . HELP!!
  2. twerppoet
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    twerppoet iPad Legend

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    To the best of my knowledge there is no way to change this default behavior in the Mail app. Larger attachments in Mail do not download until you tap on them. Normally this is good, preventing you from killing bandwidth downloading unwanted large attachments, but I can see where your situation may cause problems.

    I can not think of a workable solution, other than reminding people to check their email and download needed attachments before the flight. That or pick one of the airlines that are offering inflight connectivity.

    Sorry for not being more helpful.

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