Keynote NOT working on iPad 1

Discussion in 'iWork Forum' started by TyroiPad, Jun 27, 2013.

  1. TyroiPad

    TyroiPad iPF Noob

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    I have Keynote installed on my iPad 1 and have used it successfully a while ago.
    I now need to make and give an important presentation but when I select the Keynote icon the page changes to a Keynote screen with a grey background and then changes back to the default iPad screen with icon after about 5 seconds. This happen every time.

    I have deleted the Keynote app from iTunes and re-installed it and carried out a new sync but nothing has changed,

    HELP!!!!
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Is your iPad 1 on iOS 5.1 or 5.1.1? The app requires iOS 5.1 or later.
     
  3. TyroiPad

    TyroiPad iPF Noob

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    iOS 5.1.1

    and, I have had Keynote working on this iPad before.
     
  4. J. A.

    J. A. iPad Legend

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    Did you also reveal the multitask bar and remove the apps there?
     
  5. skimonkey

    skimonkey Administrator Staff Member

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    Have you tried to do the following?

    1. Force the app to close?
    2. Try to restart your iPad?
    3. Try to do a reset?

    You can try this in order, if an app becomes misbehaves...

    Force the app to close down*by pushing the home button twice or by doing a 4-finger swipe to bring up your multi-task bar. This will show all the apps that you have visited. Press the app, until it begins to shake. Close out the apps by pressing the red circle in each app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a reset by holding the power switch and home button together until you see the apple logo. Hope that helps!
     
  6. TyroiPad

    TyroiPad iPF Noob

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    Tried all 3 and nothing worked.

    Finally, I deleted the app from the iPad AND from iTunes. I then downloaded the app to iTunes and then carried out a sync with the iPad and SUCCESS!!

    Thanks to all for their suggestions.

    I love computers, they make our lives so much easier!!
     
  7. skimonkey

    skimonkey Administrator Staff Member

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    Alright - glad you got it working!! :)
     

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