Itunes

Discussion in 'Off-Topic' started by pyewacket, Mar 18, 2012.

  1. pyewacket
    Offline

    pyewacket iPF Novice

    Joined:
    Feb 20, 2012
    Messages:
    43
    Thanks Received:
    0
    Trophy Points:
    6
    Location:
    Winchester UK
    Ratings:
    +0 / 0
    I have bought/downloaded a game from iTunes that is either faulty or not loaded properly.

    Is it possible to re download ?

    I have tried to contact the games site, but not getting any help.

    Thanks....Leon
  2. Gabriel1
    Offline

    Gabriel1 Super Moderator Staff Member

    Joined:
    Mar 11, 2011
    Messages:
    17,132
    Thanks Received:
    746
    Trophy Points:
    0
    Location:
    Cranbrook, Kent, UK
    Ratings:
    +747 / 0
    Delete the game, assuming it is still available on the App Store (press and hold on the app icon in the home screen then touch the x that appears). Now open your iTunes App and go to the purchased tab, find the game and redownload without any additional charge.

    The Archangel
  3. pyewacket
    Offline

    pyewacket iPF Novice

    Joined:
    Feb 20, 2012
    Messages:
    43
    Thanks Received:
    0
    Trophy Points:
    6
    Location:
    Winchester UK
    Ratings:
    +0 / 0
    Thanks...did that..still does not work...guess I will just have to write it off

    Leon
  4. Gabriel1
    Offline

    Gabriel1 Super Moderator Staff Member

    Joined:
    Mar 11, 2011
    Messages:
    17,132
    Thanks Received:
    746
    Trophy Points:
    0
    Location:
    Cranbrook, Kent, UK
    Ratings:
    +747 / 0
    I wouldn't write it off, you have two options, contact Apple for a refund for the game explaining that the app doesn't work or contact the developer to see if they can fix the app for you.

    The Archangel
  5. pyewacket
    Offline

    pyewacket iPF Novice

    Joined:
    Feb 20, 2012
    Messages:
    43
    Thanks Received:
    0
    Trophy Points:
    6
    Location:
    Winchester UK
    Ratings:
    +0 / 0
    Thanks again...How would I contact Apple..I cannot find any contacts listed..

    I have contacted the developers via email ..

    They do not appear to have any interest in replying..

    Leon
  6. Gabriel1
    Offline

    Gabriel1 Super Moderator Staff Member

    Joined:
    Mar 11, 2011
    Messages:
    17,132
    Thanks Received:
    746
    Trophy Points:
    0
    Location:
    Cranbrook, Kent, UK
    Ratings:
    +747 / 0
Similar Threads
  1. Captndan
    Replies:
    1
    Views:
    470
  2. doc.zed
    Replies:
    1
    Views:
    803
  3. rhardin
    Replies:
    3
    Views:
    545
  4. knoflynn
    Replies:
    0
    Views:
    526
  5. Greg Martin
    Replies:
    4
    Views:
    593
Loading...

Share This Page