ITunes purchase error

Discussion in 'iPad General Discussions' started by lizzieh, Oct 3, 2012.

  1. lizzieh

    lizzieh
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    I purchased an app on my iPad and the transaction shows up in iTunes on my pc. However when I download it, and try and use it, it stills says to purchase it!

    Any ideas please?
     
  2. AdmiralAdama

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    If you search for the app in the App store does it show it's installed?

    AA

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  3. lizzieh

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    Yes it does.
     
  4. AdmiralAdama

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    Try deleting the app from your iPad then reinstalling it.

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  5. lizzieh

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    Yes I've done that.
     
  6. AdmiralAdama

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    And you've tried syncing?

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  7. lizzieh

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    Errrr, no haven't tried that. Should I delete the app again, then sync?
     
  8. lizzieh

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    Well I deleted the app, sync'd then installed it again. I then did another sync. Still the same :(
     
  9. AdmiralAdama

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    All other apps function and you're having no other problems with downloaded content other than with this one application?

    What is the app ?

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  10. lizzieh

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    It's a kids tunes app and I'm not having any other problems with downloaded apps, having said that, this is the first one I purchased, I only got my iPad at the weekend.

    It's called kids song collection.
     

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