iTunes problem

Discussion in 'iTunes Forum' started by anonbeep, Oct 8, 2013.

  1. anonbeep
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    anonbeep iPF Novice

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    Interesting thread this, not least of all because when it started I was posting @ that one needs to b careful and then I was caught with 'FREE' app which I dwnld and was charged for.

    I do give iTunes credit tho. Problem sorted and I have had my money back already.

    However l do still have a minor problem, which no doubt the forum will kno how to sort.
    Please have a look at the pic. iTunes told me to go to that page and edit. I have been playing with this for hours now and I just cannot get this page, no matter where I go or what I do, I just cannot find it. Obviously I want and need to tighten up my security (and of course my skills), but when I go thro the pages they just do not come up as shown. Now I have the latest iPad as I am told with the latest updates so maybe I will not get that page, maybe it has all been changed,trouble is I cannot see anything like. Beeps

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  2. anonbeep
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    anonbeep iPF Novice

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    image-1462489264.jpg
  3. col.bris
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    col.bris Administrator Staff Member

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    You have to access that page in iTunes on your computer.
  4. anonbeep
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    anonbeep iPF Novice

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    But I don't have a computer. I checked out what u say and I can't find any info that instructs that (not saying u r wrong btw). iTunes hav asked me for a screen shot and now I am confused because, how can I send a screen shot of something I don't have? Considering what u say, since I don't hav a PC then I will never be able to set my iPad properly secure as I would like. All I kno is iTunes told me to go into my account and up that page, so I assume they expect it to be able thro an iPad. ???confused.
  5. J. A.
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    J. A. iPad Legend

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    Some things can't be done with an iPad. Your screenshot definitely shows instructions that have to be done on a computer, with iTunes installed. There's no way to do so on your iDevice.

    Most people have a computer, that's why you were told to send a screenshot to show them what you did, that's what I suppose. You will have to tell Apple Support (I guess you contacted them) that you don't use a computer, perhaps they'll find another way to set your iPad as secure as possible, using just your iPad.
  6. col.bris
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    col.bris Administrator Staff Member

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    Your posts were moved yet again please read your private PM. Thanks
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