iTunes has charged me twice for 4 recent purchases

Discussion in 'iPad General Discussions' started by ipad987, Nov 9, 2011.

  1. ipad987
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    ipad987 iPad Fan

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    How do I contact them to reimburse me the extra charge?

    There is 'report a problem' link in the receipt you get in the email, but that's if there was a problem with the download itself.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Call the toll-free Apple support line with your transaction reference number and you will be given a refund as a credit to your iTunes account.

    Tim
  3. ipad987
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    ipad987 iPad Fan

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    OK. Cheers!!
  4. richsadams
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    richsadams iPad Super Guru

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    There are numerous reports of that happening once in a while. Often the charges are reversed within 24 to 48 hours without any action being taken. Let us know how it goes!
  5. f4780y
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    f4780y Super Moderator Staff Member

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    Yeah, happend for the first time to me this week. I would not have believed it normally.

    For me it seems to be Newsstand / Subscription based. I bought subscriptions to 3 magazines, but was also charged full price for every issue I downloaded. Apple refunded all purchases without question, which was nice, but kind of indicates they know there is a problem :)

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