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Itunes doesnt see my new ipad

Discussion in 'iPad Help' started by niner9, May 6, 2010.

  1. niner9
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    niner9 iPF Noob

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    I upgraded my PC to 9.1.1.12 and while itunes sees my iphone, it doesnt see my ipad. on an older pc, 9.1.1.12 see the ipad and is useful. I uninstalled itunes and installed it again to no avail. Any ideas?
  2. kheldour
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    kheldour iPad Junkie

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    Cable? I remember one time, where we had massive issues with an iPhone and couldn't get it to work again......until we changed the cable.......
  3. niner9
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    niner9 iPF Noob

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    thanks. tried 2 cables, same result - itunes doesn't recognize the Ipad. Neither does the file explorer, even though i heard the USB notification.
  4. Ian B
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    Ian B iPF Novice

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    Take it back to apple store and they will take care of you.
  5. niner9
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    niner9 iPF Noob

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    The Apple service group suggested that I insert the white connector directly into the USB port on the computer, and voila! It worked fine. He said you cannot use a USB hub or extension port and expect correct service.

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