itunes doesn't recognize ipad 2

Discussion in 'iPad 2 Forum' started by kimkim, May 31, 2012.

  1. kimkim

    kimkim
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    Itunes and my PC doesn't recognize my ipad 2 :(( I've read similar questions like mine, but still didn't help me. Somebody who has a kind heart help me please? :( It's been 10 hours and I haven't find any solution to the problem.
    • I already reset my ipad. MANY TIMES
    • reboot my computer MANY TIMES
    • re install the LATEST ITUNES 3 TIMES
    • watched videos on youtube MANY TIMES
    Not even one solution helped me. So please help me? :'(

    Please, transfer this thread if misplaced, i am new here.
     
  2. Surfinette

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    Did you try with an other cable?
     
  3. Mickey330

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    If its not the cable...

    Do you remember the last time you were able to connect the iPad with iTunes? What did you do, either with the iPad or with iTunes since that time. We need to know what you may have done since your last connection that we different and so caused iTunes to not see the iPad.

    And, is your iPad jail broken? What version of iOS is it running?

    Any other info you can give us will probably help to try to figure this out. Thanks.

    Marilyn
     
  4. kimkim

    kimkim
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    My iPad isn't jailboken. iTunes still recognize my ipad before I installed the latest version of itunes.

    HERE IS THE STORY:

    I want to update my iPad to IOS 5. First I back up, then after backing up I click on update.... Then it says I need the latest version of iTunes. Then I downloaded the latest version of iTunes. After I downloaded it, iTunes doesn't recognize my iPad anymore. I already tried re installing all the apple softwares. Still no avail. Help me? :(
     
  5. Mickey330

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    After you reinstalled iTunes, did you reboot your computer? And, have you rebooted your iPad?

    Does you computer see your iPad at all (does it show up as a drive) - or is it not seen at at all by your computer, not just iTunes.

    Also, have a look at this link from Apple support, particularly the part about the mobile device driver: http://support.apple.com/kb/TS1538.

    Hopefully, something here or in that link will work. Keep us posted on your progress...

    Marilyn
     
  6. kimkim

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    Thanks.
     
  7. kimkim

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    Never mind this post. I'll update you if it's successful :)
     
    #7 kimkim, May 31, 2012
    Last edited: May 31, 2012
  8. kimkim

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    #8 kimkim, May 31, 2012
    Last edited: May 31, 2012
  9. Mickey330

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    Heck, thats the good news! It means that your cable is fine and that your PC recognizes your iPad (you'd have worse trouble if the PC didn't recognize it while plugged in).

    When you first plug in the iPad, do you get a Windows Explorer window pop-up? If yes, just "x" it out to dismiss it and then see it iTunes can see it. If you close the window any other way, that may be an issue...

    If that didn't work, try a couple of things:

    (1) Plug the iPad into a different USB port, preferably one that is directly on the computer (not a USB hub or dock). Wait, perhaps for a long time, until you hear the connection noise. Connecting it to t different USB port forces the PC to check and perhaps load the device driver. Again, this may the a while, just don't unplug it, give it a chance to work

    (2) See if you can reset or restart the Mobile Device Driver. To do:

    (a) Open "run" from the start menu, and run "services.msc"

    (b) Find "Apple Mobile Device" service

    (c) In the "status" column it will tell you if it is started or not, and the "startup type" column will tell you if it will start automatically when windows starts. Set the status to "started" and the startup type to "automatic". To do this

    (1c) Right click on this process, and then click on "Properties".

    (2c) In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected. Select it if it is not.

    (3c) Also in the general tab check the "service status". If it does not say "started" then click the start button

    (d) Then, at the bottom of the properties window click "apply"

    See if any of that helps.

    Marilyn
     
  10. kimkim

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    NO :( I'm sorry. Maybe it has problem with the drivers? I've encountered a pop up box it says that it has problem with the drivers but I accidentally press X. :'(
     

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