iTunes crashes when syncing music

Discussion in 'iPad Help' started by Pepito, Jun 16, 2010.

  1. Pepito

    Pepito
    Expand Collapse
    iPF Noob

    Joined:
    Jun 16, 2010
    Messages:
    7
    Thanks Received:
    0
    iTunes crashes half way through syncing music.

    My operative system is Windows XP.

    Is there a solution to this problem?
     
  2. Matth3w

    Matth3w
    Expand Collapse
    iPad Ninja

    Joined:
    May 26, 2010
    Messages:
    2,031
    Thanks Received:
    2
    What is the specific error message you get?
     
  3. Pepito

    Pepito
    Expand Collapse
    iPF Noob

    Joined:
    Jun 16, 2010
    Messages:
    7
    Thanks Received:
    0
    iTunes has detected a problem and must close down (in Spanish because I have my OS in Spanish)
    And the error signature is:
    AppName: itunes.exe AppVer: 9.1.1.11 ModName: quicktime.qts
    ModVer: 7.66.71.0 Offset: 0082e666
     
  4. Matth3w

    Matth3w
    Expand Collapse
    iPad Ninja

    Joined:
    May 26, 2010
    Messages:
    2,031
    Thanks Received:
    2
    I looked around on the internet and some people suggested uninstalling Quicktime only, and then reinstalling Quicktime only to see if that fixed it.
     
  5. Pepito

    Pepito
    Expand Collapse
    iPF Noob

    Joined:
    Jun 16, 2010
    Messages:
    7
    Thanks Received:
    0
    I uninstalled QuickTime, restarted the computer and reinstalled QuickTime.
    It still crashes when syncing music.
     
  6. Matth3w

    Matth3w
    Expand Collapse
    iPad Ninja

    Joined:
    May 26, 2010
    Messages:
    2,031
    Thanks Received:
    2
    Hmmm. Sorry I can't be more help.
     
  7. MikesTooLz

    MikesTooLz
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    May 7, 2010
    Messages:
    2,361
    Thanks Received:
    19
    If this is a windows PC quicktime can be a huge problem.

    #1 uninstall iTunes
    #2 uninstall Quicktime
    #3 download and install latest quicktime version from apple
    #4 reinstall iTunes.

    That fixes most problems people have with itunes on Windows Machines. Itunes comes with quicktime and installs it automaticaly if you dont have the latest version. The problem is that on windows machines this process often doesnt install correctly and causes problems.
     
  8. lprmcnit

    lprmcnit
    Expand Collapse
    iPF Novice

    Joined:
    Jun 11, 2010
    Messages:
    48
    Thanks Received:
    0
    iTunes uninstall

    Just as an FYI, we've found that you have to follow the procedure described in this article to get a complete un-install of iTunes...

    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP Old Article: 93698 on Apple Support

    hope this helps..I always worry with different language software versions..I did localization of software for a while and know there can be weird issues...
     
  9. Pepito

    Pepito
    Expand Collapse
    iPF Noob

    Joined:
    Jun 16, 2010
    Messages:
    7
    Thanks Received:
    0
    Yes. I uninstalled and reinstalled everything according to the instructions, but it still crashes.
    It would be interesting to hear what Apple have to say, but unfortunately their "human" support for iPa is not yet accessible for people outside the USA.
    :confused:
     
  10. Bremen

    Bremen
    Expand Collapse
    iPad Addict

    Joined:
    Apr 5, 2010
    Messages:
    1,351
    Thanks Received:
    5
    You say it crashes "half way through".... try in the music tab selecting "sync only selected items", and select perhaps a few hundred tunes. Then sync... If it works than your problem could be a rogue music file.... that happened to me some years ago syncing to an iPod.... just a thought....
     

Share This Page



Search tags for this page
itunes closes when syncing
,
itunes crashes a while back
,

itunes crashes when syncing

,
itunes crashes when syncing iphone music
,
itunes crashes when syncing music
,
itunes crashing when syncing
,

itunes freezes when copying music

,

itunes freezes when syncing music

,
itunes keeps crashing when syncing
,
itunes music sync to ipad freeze