iTunes could not backup the iPad because the backup is corrupt or not compatible

Discussion in 'iPad 2 Forum' started by Stathis30f, Sep 17, 2011.

  1. Stathis30f

    Stathis30f
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    I get this error when I try to backup my iPad 2. This basically prevents me from updating to the newest OS version!

    Has anyone got this error too? Any fixes?
     
  2. Mickey330

    Mickey330
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    In iTunes, go to Edit > Preferences > Devices. Under Devices, you should see the last backup you have. Delete that backup. Then, try to do a backup again. It should work...

    Hope that helps. Let us know how you get on.

    Marilyn
     
  3. Stathis30f

    Stathis30f
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    There are no backups there! I went to the Devices tab but there were no backups listed on the little window over there.
     
  4. Poser

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    backup till it is successful.

    backing up is good practice.

    the firmware available is useless, no rush if i was you, iOS 5 in days(thats a big deal).
     
  5. Stathis30f

    Stathis30f
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    I am afraid I wont be able to update to OS 5 too if the problem continues...
     
  6. Mickey330

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    Take a look at this post over at the Apple site: iTunes: "Backup could not be saved on the computer" alert message

    You've already tried the 1st step (removing the backup from within iTunes) - which you couldn't do since no backup was there. So, go to the applicable (PC or Mac) address specified in the link and see if there are any backups there. It may be that they are damaged and iTunes just can't see them.

    If there are any at the address, copy them (just in case) and then delete them. Then, try running the backup again (right click, "Backup") within iTunes. Hopefully, that'll do it.

    Let us know how that works.

    Marilyn
     
  7. Steve220

    Steve220
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    Try doing a full reset of your ipad. Hold down the power and home buttons until the apple logo appears.
     

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