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issues with voluming turning itself down with ear phones

Discussion in 'iPad Help' started by kellyd33, Feb 13, 2011.

  1. kellyd33
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    kellyd33 iPF Noob

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    hi there - my ipad is fine, with one exception - if I am watching video, with the headphones, it works for about 15 minutes, then the volume on the headphones just drops away to nothing - the headphone volume icon comes up, and the dot on the volume bar plummets. i can bring it back up, and sometimes it works, other times it refuses to come back up, and is it essentially muted.

    Often the headphones icon will sit, unmovable as well, even though you can't force it in to any kind of action.

    I have rebooted, and tried different ipod headphones, but within minutes it does it again.

    help? thanks!
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Wow - this is an unusual problem, which is why, I guess, that you've not received any replies so far.

    You've done some of the obvious things (reboot, different headsets) so I'm left puzzled. Just one point - I very much suspect it won't be of any help but since we're so short of ideas, it might be worth a try - does your iPad have a case?

    I have the Apple case on my iPad. It has a 'cut-out' for the headphone plug but several Forum members have noted that the cut-out can restrict the plug from being fully inserted - the edge of the cut-out 'catches' the plug somewhat and you need to ease the edge of the case back slightly to allow the plug to be fully inserted. If you don't do this all sorts of strange things can happen.

    As I said, I suspect that this isn't going to be helpful but, well, it's something.

    If it doesn't help, do you live near an Apple store? If so, I'd be tempted to take it in and let them have a look at it.

    Let us know, though, how you get on. I'm sure we'll come up with some other ideas.

    Good Luck.

    Tim
    Scotland
  3. MarkK
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    MarkK iPad Fan

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    I had a similar issue with my iPad in a case once.
    It had slightly moved, so a tiny part of the case rested on the toggle-switch for the volume.
    Specially when watching movies on a train with the iPad resting on my knees, it happened that it shifted in its case, locking the toggle-switch in the 'low' position.
    If I were you, I'd check for this kind of mechanical issue.
  4. NumbLock
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    NumbLock iPad Ninja

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    It sounds like the headset to me.

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