Is this a scam?

Discussion in 'iPad General Discussions' started by islandman, Aug 24, 2015.

  1. islandman

    islandman
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    Is this a scam ? and sorry if it's in the wrong place, but am in a bit of a panic.

    I have just received an email allegedly from apple stating a charge is to be made in respect of icloud. There is a link which is provided if I wish to dispute. When I click on it, the page turns red and phishing is mentioned. I'm asking myself now, is this my antivirus kicking in to state the email is not genuine, or is it something introduced to make me think I should ignore the email and that the charge take place.

    There is something curious, it says Receipt nr, not No.


    Your Payment to apple, Receipt Nr. 4523822970
    account Aug 23 at 11:18 PM
    To
    kingfisher171@**********
    Apple Online Store

    Invoice number: 4523822970
    BILLED TO


    GBR TOTAL
    £29.99
    INVOICE DATE
    aug 2015 SEQUENCE NO.
    1-237394151
    ORDER ID
    MH12MGFL22 DOCUMENT NO.
    194104401531

    iCloud TYPE PURCHASED FROM PRICE
    iCloud: 200 GB Storage Plan iCloud: 200 GB Storage Plan
    Monthly | 27 Aug 2015 iCloud Storage £29.99

    Inclusive of VAT at 20%


    VAT charged at 20% £0.50


    TOTAL £29.99If you haven't authorized this charge, open a dispute at:

    https://www.apple.com/uk/support/itunes/accountand get a full refund.
    Yours sincerely
    Your Apple Store

    Your order is subject to Terms and Conditions the Apple Stores | Privacy
    Copyright © 2015 Apple Inc. All rights reserved.
    __________________
     
  2. NSquirrel

    NSquirrel
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    20% VAT on £29.99 is a bit more than £0.50! I think that says enough about the authenticity.
     
  3. J. A.

    J. A.
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    Here's the one I received this month:
    image.png
    image.png
    The amount that should be charged is way too much, compared to my 3,99 €, and there's no link in my email to open a dispute, just a link to downgrade.
    You'll find pricing for your country on this site:
    iCloud storage pricing - Apple Support

    Did you subscribe to that storage plan (200 GB)?
     
    #3 J. A., Aug 24, 2015
    Last edited: Aug 24, 2015
  4. islandman

    islandman
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    No I didn't and thanks to you both. I am sure that if I were a customer they would have addresses me by name. All too often spam emails/phishing arrive stating dear email address don't they?. Thanks to you both.
     
  5. ardchoille

    ardchoille
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    Yes, Apple will address you by name. Spammers don't do this because they don't know your name. Anything that begins with 'Dear Customer' should be immediately suspected as fraud.
     
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  6. islandman

    islandman
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  7. scifan57

    scifan57
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    If you go to Settings>iCloud>Storage, it will tell you which, if any, storage plan you're currently subscribed to.
     
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  8. islandman

    islandman
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    Did that and it says total storage 5.GB available 2.6GB
    when I click on manage storage it shows iPad This iPad 2.2GB Mail 219.2MB
    when I click on the arrow extension to 2.2GB it shows
    Latest backup 15.07GB
    Back up size 2.2GB
     
  9. scifan57

    scifan57
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    According to that, you're definitely not subscribed to any paid iCloud storage plan. The invoice you received is definitely fake.
     
  10. twerppoet

    twerppoet
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