Is I Tunes down?

Discussion in 'iPad General Discussions' started by Androidfonefan, Apr 17, 2012.

  1. Androidfonefan

    Androidfonefan
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    My IPad2 shows I have 3 updates but every time I try to get them it says
    Cannot connect to iTunes Store
    Is iTunes down or it there a problem with my pad.
    It does have a connection to the net, I can get on line with the browser and can watch Netflix. But can not log in to iTunes.
    Any thoughts?
     
  2. seneca18

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    Try just turning it off then back on if you haven't already. This happened to me once and that fixed it.
     
  3. Androidfonefan

    Androidfonefan
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    Yah, tried that and it did nothing.
    Then it said my password was wrong when I know it is right, and now it is back to saying it can't connect.
    Just tried turning it off again and still no.
    Without iTunes I cant update anything, buy music or apps etc.
     
    #3 Androidfonefan, Apr 17, 2012
    Last edited: Apr 17, 2012
  4. Androidfonefan

    Androidfonefan
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    Just like this guy said, it makes no sense but it worked. Here is what he did and I did and now I have my updates and access to the iTunes Store back.

    By the way, this post is from another forum, this person may or may not be a member here. But this did come from another forum.
     
  5. tdrew

    tdrew
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    Same thing happened to me, while on a weekend trip to Washington, DC. I stayed at two different hotels, and got the same message at both when trying to update an app. I finally set up tethering on my phone, connected my iPad to the phone, and all of the sudden, I could connect to the iTunes store!

    I initiated the update, paused the update, reconnected to the hotel wifi, resumed the update, and it completed. Strange, but true!
     
  6. Not_A_Nincompoop

    Not_A_Nincompoop
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    Maybe try going to your Internet provider and asking them...

    Hope this helps
     
  7. Not_A_Nincompoop

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    Or hold home button and power off button down until apple logo pops up (Restart)
    OR... Double click home button and when menu pops up hold your finger down on an app, until they start shaking and a red circle pops up in the top right corner of the app icon, then tap on this circle until all of the apps are gone. Then press the home button and try to update
     
  8. twerppoet

    twerppoet
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    Something else to try.

    Open the App Store and scroll to the bottom of the Featured tab. You should see your Apple ID (or a Sign In button). Tap this and sign out of your account. Once signed out, tap it again and sign in with your account.

    This often clears up account/password problems.

    Note: Account sign in is individual to each of the iStores: iBooks, Apps, iTunes, iTunes U. Signing in/out of one does not affect the others.
     
  9. Androidfonefan

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    Tried this and it did not work. The bit about going to the iTunes page through safari and then trying the update again did work though. I can get back in to the store now.

    Sent from my AT100 using Tapatalk 2
     
    #9 Androidfonefan, Apr 18, 2012
    Last edited: Apr 21, 2012
  10. HappyPelican

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    I was showing my Dad how to use his new iPad last weekend and was running into the same message. I did a reset and that seemed to have solved the problem. I wonder how many others having this issue
     
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