iPod Touch Second Generation Update Help??

Discussion in 'iPad OS' started by Icarus75, Apr 6, 2013.

  1. Icarus75

    Icarus75
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    First of all, I'm sorry, I know that this doesn't really belong on this site, but I've tried elsewhere and received no replies, and I'm Autistic, and really struggling to control my anxiety about this right now, so please just bear with me and help if you can.

    I bought a second generation iPod Touch earlier today. I bought it second hand, and it hadn't been used in a long time, as it is still running iOS 2.2.1. On the iPod, iTunes and the App Store do not work correctly, and Safari causes the device to freeze.

    I connected to iTunes, and discovered that an update to iOS 4.2.1 was available, but after trying several times, I still cannot backup nor update the iPod.

    If you have any advice, please reply as quick as possible.

    Thank you very much in advance. :)
     
  2. Gabriel1

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    Hi and welcome,

    If you bought it today then presumably whatever is on it currently is from the previous owner, so you won't be able to back it up. What you'll need to do is plug it into iTunes as you've been doing but press the restore as new button. You'll lose any media which is currently on the iPod but that belongs to the previous owner, you'll be able to put your own music, etc on there.

    Good luck and let us know how you get on.

    The Archangel
     
  3. Icarus75

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    Thanks ... But I have already erased all content and settings via the settings app on the iPod itself. Should I still do as you describe?
     
  4. Gabriel1

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    Yes, if you are still having issues with it just restore is as new, that should hopefully give you an as new iPod.

    The Archangel
     
  5. skimonkey

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    Oh, you beat me to it, Gabe. I was just getting ready to post!

    Anyways, with that excellent advice--welcome, Icarus!!:)
     
  6. Richard Brown

    Richard Brown
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    Enjoy your iPod Icarus. My iPod was my first apple device. I loved it as I could play my music on it and enjoy photo collections. :)

    Sent from my iPad using iPF
     
  7. Icarus75

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    Dang.

    [​IMG]
     
  8. Gabriel1

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    I can't read what it says in the error box, can you type it out or get a clearer picture?

    The Archangel
     
  9. Icarus75

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    The iPod "[MY NAME]'s iPod" could not be restored. An unknown error has occurred [-1]
     
  10. Gabriel1

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    Ok, the first thing to do is make sure that your copy of iTunes is the latest one then switch off all your firewall, antivirus software and try again (you can switch them back on when you've finished).

    If you still get the same error, do you know anyone who has a computer that syncs to their iOS devices, if you do ask them if you can restore your device on their computer, if it works then you know the problem lies with you computer, if it won't restore you may need to take it to an Apple Store.

    The Archangel
     

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