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Iplayer

Discussion in 'iPad 1 Forum' started by alkan, Nov 29, 2011.

  1. alkan
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    alkan iPF Novice

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    Hi
    I clicked on the iPlayer icon to watch the next episode of 'Young Apprentice' and instead of starting the program I got a message saying 'BBC iPlayer is only available within th UK'. What has gone wrong? Have I inadvertantly pressed on something I shouldn't. Can anyone help please?
  2. leelai
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    leelai Administrator Staff Member

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    Your app may be playing up, give these steps a try
    Do the four finger swipe up to reveal your multi task bar along the bottom. It will show all the apps that you have opened at one time or another. Long press one of these apps until they start to jiggle and red minus signs will appear above them all. Press all the minus signs, this will close them, not delete them. It's a good idea to do this regularly just to keep them all running smoothly, I do mine every night. Check and see if it is operating now. if not a restart is in order.

    Restart: Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will start again. You should restart your iPad occasionally also as it will keep it running smoothly. Now see if it is operating. If not a reset is the next step.

    Reset: Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. This is a reset.

    When your iPad begins to behave strangely these are the first steps you should do to rectify it. Let us know how you go, good luck!!

    Sent from my iPad using iPF
  3. alkan
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    alkan iPF Novice

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    Thaks for your reply leelai.
    I had tried a restart but it hadn't made a difference. I did the 'stopping the icons running in the background', but this didn't make any difference either. I did notice that my profille at the forum had my country mispelled, so I put it right. Going back to tapping the iPlayer icon I found that it was now ok. I don't believe that correcting my profile was instrumental to restoring iPlayer, after all there is no connection between the two, but it was a funny coincidence.
  4. leelai
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    leelai Administrator Staff Member

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    Well that is a unusual coincidence, but I'm glad your player is now working. :)

    Sent from my iPad using iPF
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