iPadOS 14.01 won’t accept Apple ID Password

Discussion in 'iOS 12' started by Padcatt, Sep 29, 2020.

  1. Padcatt

    Padcatt
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    I know that my Apple ID password is correct, because I’ve used it several times in the past 2 days, including 1 hour ago.

    System Prefs informed me that I must sign in again to my Apple ID account - one result of upgrading this 12.9” Gen3 iPad to iPadOS 14.01.

    I’ve tried 5 or 6 times and each time it fails. “Unexpected error.” I have a robust internet connection.

    Might there be a bug-like issue with this aspect of iPadOS 14? Any ideas on what else to try?

    Thank you for your time!
     
  2. twerppoet

    twerppoet
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    I havn’t heard of any bugs like this on the blogs and Apple news sites.

    If you have not done so recently, restart the iPad.

    Be certain you haven’t accidently actived caps lock. I’ve done this too many times to count.

    Go to icloud.com in a browser and see if you can sign in there. This will confirm whether you have an actual password issue while bypassing the iPad’s account settings.

    Go to your Apple ID account and see if it shows you signed in. If the previous test showed a good password, you can try signing out and back in. Be careful about what questions about what to keep and delete say.

    Just in case, do a back up first.

    Also, if you have Apple Care, don’t forget you can call Apple Tech Support.
     
  3. Padcatt

    Padcatt
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    I shall keep those things in mind, but there’s also this...middle column, 4th item down shows an outage. Learned that from apple support

    link:
    Apple - Support - System Status
     
  4. twerppoet

    twerppoet
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    That’s the most likely cause then. It’s showing resolved now, so I’m hoping it’s all good before you read my reply.
     
  5. twerppoet

    twerppoet
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    Wow. Must havd been a bad day for someone. There were a lot of outages and issues today at arround the same time.
     

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