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iPad2 wi-fi signal problems

Discussion in 'iPad Help' started by orgam, Nov 4, 2011.

  1. orgam
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    orgam iPF Noob

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    I am new to this forum.

    My ipad2 intermittently loses wi-fi signal. Any body having similar problems.
  2. richsadams
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    richsadams iPad Super Guru

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    Welcome to the forum! Have a look a the links below my signature to get the most out of your iPad and our forum.

    With regard to your question, several things often help improve WiFi connections on the iPad.
    Simply shutting down apps and restarting the iPad can fix most issues.


    Quit Apps: To quit an app double press the Home button and the Multitasking Tray will appear at the bottom of the screen revealing all of the open apps. Tap and hold any app icon until all of the icons start jiggling. A red circle with a "-" (minus sign) will appear in the upper left-hand corner of each icon. Tap the red circle and the app will close.

    If that doesn't do it, try restarting the iPad and if that still doesn't do it try resetting it.

    Restart the iPad: Press and hold down the Home button on the front of the iPad for few seconds until the red slider appears, slide this across to shut the iPad down. Restart the iPad by pressing the power button on the top until the Apple logo appears.

    Reset the iPad: You can do this by pressing the Home button and the Sleep/wake button on the top the iPad's case and holding them down together for at least 10 seconds, until you see the Apple logo. The iPad should then reset itself. The boot up process takes a few minutes and then the iPad should be responsive again.

    More here:

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

    Distance from the Wi-Fi router can impact the signal as well as interference from other electronics including microwaves, wireless home phones, cell phones, etc. Walls and floors with metallic studs can have a negative impact on Wi-Fi signals as well. Moving the Wi-Fi modem/router closer to where you use the iPad most can help.

    Another tip is to reboot your network and everything on it including your modem, router, etc. while your iPad is off. Turn your iPad back on and see if the connection has improved.


    Lastly you can try deleting the network connection on your iPad and then go back and set it up again. Settings > Wi-Fi > tap on your network > Forget this Network.

    Here's some more info if none of that works...

    http://www.ipadforums.net/ipad-help/30525-checklist-troubleshooting-wi-fi-connection-problems.html

    iOS: Troubleshooting Wi-Fi networks and connections

    http://www.ipadforums.net/ipad-2-forum/38535-slowing-i-pad2-2.html#post291682

    Hope that helps and let us know how it goes!

    BTW, I'll move your post to the iPF Help area where it will probably get more attention.

    Last edited: Nov 4, 2011
  3. jogforfitness
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    jogforfitness iPF Noob

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    Yes, I too am experiencing the same issue with my ipad2. It began immediately after upgrading to IOS 5. I'm using an old Belkin router about 8-10 years old. Not sure if that's relevant or not. A few times a day I have to stop and start my router to clear it up. I've tried all the other recommendations such as closing apps, turning iPad off and on. Still the wifi connection does not open up again until the router is stopped and started.

    Mitch
  4. richsadams
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    richsadams iPad Super Guru

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    Hi Mitch and welcome to the forum. A couple of things that may help with your router. First is to ensure that it has the latest firmware. You'd need to either do that through your router's browser interface or you can check on the Belkin website. It's possible that due to its age they may no longer support it though.

    Second is to change your router's security from WEP to WPA or WPA2 if it supports it. Again, it may be old enough that it doesn't but have a look. The iPad does not play well with the older (and not very secure) WEP protocol.

    You could also change the channel the router is using; sometimes there are conflicts with other Wi-Fi users in the area. You might consider assigning your iPad a static IP address as well. If you're not sure about doing these things, you should be able to find instructions on the manufacturer's website.

    Ultimately it may well be worth the money to get a new Wi-Fi router. Although the iPad only requires 802.11g, the newer 802.11n routers (which are backward compatible with 802.11b and 802.11g) have a much greater range of coverage as well as support for WPA2 security. More here:

    iPad: Issues connecting to Wi-Fi networks

    I can highly recommend Apple's Airport Extreme which requires almost no setup...it just works. However they are more expensive than the basic routers sold by other manufacturers. Apple's products are always worth the extra money for their high quality, seamless compatibility and ease of use IMO, but they aren't necessary to have a good Wi-Fi network.

    Hope that helps!
    Last edited: Nov 5, 2011
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