iPad won't Sync - too little space

Discussion in 'iPad Air Forum' started by Expatriate, Mar 22, 2018.

  1. Expatriate

    Expatriate
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    Trying to sync my iPad Air I get
    upload_2018-3-22_14-29-1.png

    How do I get space? How do I get to sync my iPad?

    Thanks
     
  2. J. A.

    J. A.
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    You might have to delete apps, or remove photos, to free up some space. There are two features that help. You’ll find it in the Settings app, in General - iPad Storage.
    One of them is “Offload Unused Apps”, the other one’s “Optimize Photos”.
    A5D35C7B-4FC7-45EC-AF34-F114BA09C5E8.png
     
  3. Expatriate

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    Thanks Johanna
    I enabled both of these and iPad Storage is now showing 8.5 GB of 16 GB used - but I still can't get a completed sync. The message I get now is
    upload_2018-3-23_13-38-46.png
    I went to AppStore and did a search for "Videos App" and for "TV App" and didn't find either.

    I have uninstalled iTunes and installed again (12.7.3.46) and now I can't even find a way to tell iTunes where to look for my photos on my PC hard drive. Things are going backwards :(

    What do I do now?
     
  4. J. A.

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    If you reinstall the Videos app or TV app, iTunes will sync videos to your iPad, which will reduce storage space again. If you don‘t need them on your device, disable syncing, so that you don‘t get that popup again.

    What exactly is the problem with iTunes? What happens when you connect your iPad?
     
  5. Expatriate

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    I can't re-install the Videos or TV apps because I can't find them in the AppStore. There is a thing called 'Apple TV' - do I install that?

    Nothing happens when I plug in my iPad - I have to manually start iTunes which then proceeds to try to sync.

    Once upon a time, a 'sync' meant that (along with whatever else goes on) the photos and home video snippets I have in a folder on my PC would be updated with those stored in 'Albums' in 'Photos' on the iPad. Now all these photos and stuff have gone from the iPad and iTunes shows no intent of putting them back again.

    How do I get them back again and up to date?
     
  6. scifan57

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    Which version of iTunes is on your computer?
     
  7. Expatriate

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    12.7.3.46
     
  8. scifan57

    scifan57
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    The Apple TV app you found is the replacement for the old Videos app that was used before iOS 11. You can download it and any iTunes video content synced to or downloaded to your iPad will play in that app.
     
  9. scifan57

    scifan57
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    That's the current version of iTunes.
     
  10. Expatriate

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    Ok - I'll do that and see what happens.
     

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