iPad won't send emails using 3G after IOS6 upgrade

Discussion in 'iPad 2 Forum' started by PrincessFiona, Oct 20, 2012.

  1. PrincessFiona

    PrincessFiona
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    My emails will send and receive fine when I am home and connected to my Wifi network. If I am out and about using the 3G SIM card for email it will receive but not send. It comes up with an error message saying "The recipient was rejected by the server because it does not allow relaying." The emails will send when I get home and the Wifi kicks in. This was not a problem before I uploaded IOS6. It is also affecting the email on my 4S iPhone - exactly the same issue. I have deleted the account and recreated it from scratch. I have turned off the iPad and turned it back on again. I have entere a password into the outgoing mail settings but that really upset the apple cart. Does anyone have any suggestions please?
     
  2. rolledm

    rolledm
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    I have the sameproblem either. I have to turn on my 4G network to download or view the
    picture message. But when i download using by 4G network, I am not sure if it
    charge when u download or view the picture message or not. So anyone could
    tell me does it charge if i use 4G network to download the picture message ?
     
  3. Mickey330

    Mickey330
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    It sounds as if you have a problem with your Internet Service Provider (ISP), not the iPad. Your home service provider is telling you that it won't forward your e-mails on through it's servers.

    All I can think of is that the settings must have changed with iOS 6. So, I'd recommend contacting your ISP to get assistance in using your e-mail.

    Marilyn
     
  4. PrincessFiona

    PrincessFiona
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    Thank you to everyone who replied. I went to the Apple store and the solution was to go into the outgoing mail settings and put in the username and password for my email account. While this wasn't needed for my emails to work in IOS5 it is required for emails to send via the 3G network using IOS6. I hope that this helps other people who have this issue.
    Thanks - Princess Fiona
     
  5. The OB

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    And thank you Princess for the feedback re the solution. It helps others who may have the same problem and reassures members who may have put in time to respond, even to research, to provide you with a satisfactory conclusion.
    Regards, Andrew


    Sent from my iPad using Tapatalk
     
  6. Developmobileapp

    Developmobileapp
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    I suppose there is some problem with your internet service provider (ISP) that is why such problem is occuring because iPad is able to send and receive e-mails. So check your internet services whether they are working properly or not.
     
  7. Tim Thorne

    Tim Thorne
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    As with the others I had to put in the username and password in the outgoing smtp section and it cured the problems straight away
     
    #7 Tim Thorne, Oct 29, 2012
    Last edited: Oct 29, 2012
  8. alastair todd

    alastair todd
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    If am having the same issue with Wifi but adding username and password gives a problem with smtp server not accepting password authentication
     

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