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ipad wont boot up

Discussion in 'iPad 2 Forum' started by gjhsmith, Jan 31, 2014.

  1. gjhsmith
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    gjhsmith iPF Novice

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    I was just using my ipad and looked down and the apple icon was on the screen. It has a full charge i couldn't get it to boot up past the apple icon. I did a soft reset by pressing the home key and start up at the same time, now it has the apple icon on and when I press the home button it has the itunes icon with a picture of a the cable like it needs to be charged. I can't get it to go beyond this.. Can anyone help with this issue????? thanks Glenda
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    It appears as if your iPad has reset itself. So, what happens when you connect it to iTunes? Do you get a message from iTunes saying what's going on?

    Marilyn
  3. J. A.
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    J. A. iPad Legend

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  4. gjhsmith
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    gjhsmith iPF Novice

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    i just tried to reset my iPad through iTunes. It went through the whole process then said it couldn't be done because it didn't recognize the device..any suggestions now?
  5. J. A.
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    J. A. iPad Legend

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    There was an iTunes update a few days ago. Make sure iTunes on your computer is up to date.
    Change cables, if it's still not recognizing the iPad.
  6. gjhsmith
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    gjhsmith iPF Novice

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    I have the latest software and it still doesn't recognize my iPad. I changed cables also, still nothing..
  7. J. A.
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    J. A. iPad Legend

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