iPad update rage!

Discussion in 'New Member Introductions - Site Assistance' started by MmeT, Jan 13, 2012.

  1. MmeT

    MmeT iPF Noob

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    Hi,

    I'm so pleased to have discovered this forum, hope I may get some answers. I've had my iPad for just over a year and lately, getting updates has proved a major pain - I'm currently running 4.3.3, bought an app which should
    have worked on this version, only to be told I need to update ... but I can't because each time (whether I try for a simple update or a reset) I get told the connection has timed out. I know this is wrong and that the Internet connection is live.
    Am a bit nervous about disabling antivirus - Eset - and/or firewall, but is this the way to go and which is best?
     
    Last edited: Jan 13, 2012
  2. Mickey330

    Mickey330 Administrator Staff Member

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    Unfortunately, there can be many reasons why updates fail. And, it's tricky trying to figure out why. If I may suggest, have a look at the process outlined in this sticky: http://www.ipadforums.net/jailbreak...lsafe-method-restore-current-version-ios.html

    Yeah, it was written for those who've jail broken, but the steps are the same for non-jail breakers too. So, maybe it'll help?

    Good luck and let us know how you get on.

    Marilyn
     
  3. leelai

    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Good luck with that update!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF
     
  4. MmeT

    MmeT iPF Noob

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    Thanks for this. Unfortunately, I can't restore what I don't have, i.e. iOS 5.0.1. Ran Apple diagnostics test and everything on iPad performed as it should. Then tried to update to 5.0.1 by disabling Eset internet security and firewall, as someone else suggested. This time, while iTunes was backing up content on the iPad, I got the message that an error occurred during backup (-37) and that if I continued, I'd lose all contents on the iPad.
     
  5. leelai

    leelai Administrator Staff Member

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    Here is a couple more links for the upgrade
    http://www.ipadforums.net/ipad-faq/50385-how-do-i-upgrade-ios-5-a.html#post345719
    And also a troubleshooting guide link
    http://www.ipadforums.net/ipad-help/49411-ios-5-upgrade-troubleshooting.html#post339338

    Good luck!

    Sent from my iPad using iPF
     
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