iPad update problem

Discussion in 'New Member Introductions - Site Assistance' started by kjbitts, May 31, 2012.

  1. kjbitts

    kjbitts iPF Noob

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    I was updating apps on my iPad and they are stuck. They have been trying to update for several days. I'm not able to access the apps. What can I do to resolve this problem?
     
  2. skimonkey

    skimonkey Administrator Staff Member

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    Hi there--are you trying to update your apps thru 3G? If so, that may be the problem--you might want to try using wifi.

    Will you let us know what you have already done so far?
     
  3. kjbitts

    kjbitts iPF Noob

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    I have shut down and restarted. I am on wifi, but sill not luck.
     
  4. skimonkey

    skimonkey Administrator Staff Member

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    Have you tried to uninstall and than re-install the app to see if you can update it that way?

    Have you tried to connect your iPad to iTunes on your computer to see if that will help?

    Also, what OS are you running on your iPad?
     
  5. kjbitts

    kjbitts iPF Noob

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    My daughter borrowed my laptop, so I haven't been able to connect my iPad to it. I should have it back this weekend, so I will give that a try. I have iOS5.1.1.
     
  6. skimonkey

    skimonkey Administrator Staff Member

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    Well good luck to you. Can you delete the apps from your iPad now? Try to do one by long pressing on it until it shakes and red x pops up in the corner. Than, you can deleted. You can than try to re-install it to see if it downloads for you.
     
  7. leelai

    leelai Administrator Staff Member

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    Have a look to see if you have any downloads pending in iTunes. If there are swipe to delete and then see if your apps will then update.
     
  8. kjbitts

    kjbitts iPF Noob

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    Thanks for the helpful tips. I was able to delete and reinstall the apps that we're stuck.
     

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