iPad Sync & Backup are no longer available on iTunes

Discussion in 'iPad General Discussions' started by healer, Aug 18, 2012.

  1. healer
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    I right-click on iPad under DEVICES in iTunes and see only options of "Eject" and "Restore from Backup..."

    On the right-hand side I can see only Set Up Your iPad which provides options of "Set up as a new iPad" and "Restore from the backup of:"
    iPad.JPG
    I wonder if it is because I didn't do a restore from the backup after installation of the jailbreak software.

    If it is the case I might be in the trouble because I have just bought and downloaded an app. I might lose the app I bought if I do a restore now. I didn't do a restore after the jailbreak installation because there was nothing to restore. The iPad was empty before the installation apart from the iOS, no extra app and no personal data and no personal file. I discovered the problem when I wanted to back up the iPad after I downloaded and set up the new app I bought.
  2. DefBref
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    DefBref iPad Junkie

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    If your trying at the stage shown in your picture then the backup option won't be available because you haven't set your iPad up yet!! So there's nothing to backup.
  3. fulip
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    fulip iPF Novice

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    agree
  4. Mickey330
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    Mickey330 Administrator Staff Member

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    Once you buy an app, it's yours. So, granted, the app will be moved from the iPad when you do the "restore from backup." However, once iTunes has finished putting the backup - and all your apps, data and settings - on the iPad, you can go back to the iTunes st and get other app back. The only bad thing about this process is that you will probably lose any data already in the new app (as it won't be included in the backup).

    Hope this reassures.

    Marilyn
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  5. healer
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    Obviously, if the iPad had not been set up I would not have been using it. Moreover, I have new app and new data installed on the iPad. Something has to be wrong. Either I miss something or there are bugs somewhere.
  6. healer
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    Thanks Marilyn,

    Is the situation I am in because I didn't do the restore after installation of the jailbreaking software?

    Since there are already changes on the iPad, why doesn't iTunes allow to back up? How could it detect the iPad is not set up?

    How am I supposed to get the app back from the iTunes or through the iTunes? Is it the iTunes on the backup computer or the iTunes on the iPad? Do I get it back from the vendor or from my backup? But I haven't done a backup after the app is installed.
  7. Mickey330
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    I would say yes, that is the answer. I would assume that, after the jailbreak, you just started using the iPad instead of going back to iTunes and putting the [a?] backup on it. So, now that you've attached the iPad to the computer for the first time since you did the jail break, iTunes thinks you have a new iPad - so it wants to set it up for you.

    For the second part of your question: When you did the jail break, you restored the iPad to 'like new." So, to your iTunes account, this is a "brand" new" iPad that has never been connected to iTunes. That's why you get that popup.

    If you only have one app on it - my suggestion is to select the restore from backup option. That way, iTunes will put your iPad back to the way it was at the time of backup. Then, this won't appear again.

    To get the app back on the iPad, go to the App Store on the iPad and download it. Again, you won't be charged and I believe that any data you put in it will be gone.

    Marilyn
  8. healer
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    I had wanted to copy some photos to the iPad from the Windows system. I managed to do so by setting up the iTunes on another Windows system. I have also done a backup of the iPad that has the bought app installed before copy of photos to the iTunes of the second Windows system.

    So do you think it is safe to delete the backups from the iTunes of the first Windows system which allows no more backup or synchronization so that I can start all over again? There are two backups in the first system, iOS V5.1 and iOS V5.1.1. I should not need them anymore, should I? For I have had the latest backup now on the second system.
  9. Mickey330
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    So, on the second computer, are you able to (1) connect the iPad without getting that pop-up, (2) able to sync your iPad and (3) do a backup of that iPad? If yes, then the second computer is now THE computer to which you should sync your iPad. Apple pretty much has a "one iPad, one iTunes" thing, so you should sync your iPad with but one iTunes. And, if all those questions are yes, then no, you you don't need the backups on the first system (mainly because you should never sync your iPad with it again...).

    Please let me know if I misunderstood your question - otherwise, hope that helped.

    Marilyn
  10. healer
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    There has been no error message. I could do backup and synchronization on the second computer. However I still would like to get back to the first computer because the first computer is a Windows 7 system which is my main computer I always use. The second computer is only a stand-by XP computer.

    If I won't ever need the backup I created on the first computer I am thinking to re-install the iTunes or erase the backup data etc there in order to bring the iTunes back to usable state.

    However what happens if the iPad is mucked up one way or another, say for example, corrupted by malware or accident, how to get the iPad back to a usable state without a backup for it is not like a desktop or laptop that comes with a CD/DVD or some hidden partition to restore the system. So I had supposed the backup of the original iPad was the only recourse.

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