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Discussion in 'iPad Help' started by fadlp, Jan 21, 2012.
I need to know what can I do, my daughter drop my Ipad 3G and the screen cracked.
There's nothing you can do, except buy a new screen. I don't think apple warranties cover stuff like that if you or a relative is at fault. If you had the ext. warranty, maybe.
I will start try to go to the apple store and be really cool with them to see if they help you. Many cases they had replace it but is not a guarantee.
Thanks for the comments, do you know how much for a screen replacement ??
Unfortunately, this just happened to me, and Apple will not repair the screen but will sell you a replacement unit for about 30% off the retail price (in exchange for your unit). This applies even if you buy their "apple protection plus" plan -- a complete rip off that basically turns out to cover nothing that would ever actually go wrong. The prior posts about Apples' willingness to replace the unit under the protection plan are out of date. The store clerk told me that they were no longer doing so even though they had previously told customers that they would. Obviously, a big defect in the iPad is the fragility of the screen, which seems to shatter very easily.
Thanks for your comment I will go to apple store and see, I'll tell you the answer.
Just go there, be polite, honest and sincere. There's still a chance they'll replace the device for free. Happened for me (last month) and many others who had cracked screens, but it's purely a case-by-case basis and depends on who you're dealing with.
Michael "Spam, spam, bacon, eggs and spam. Hold the bacon and eggs." Sent from my iPad 2 using iPF
hmmmm glass that shatters very easily...most glass will break when dropped on concrete... even gorilla glass..how can you call it a fragile or a defect...negligence is not warrantied by any other manufacturer...go crash your car and ask nissan or ford for new car and tell them it was a design flaw on there part so they have to replace it for free...come on people..apple will give you a break in the price what more do you want
I have the same problem....
We are not asking for a new ipad. What we are asking for is for a screen replacement and I am willing to pay for it!
We are not asking for a new car (like dMog is saying!). Imagine dMog, if you break your car's flash light and Nissan asks you to buy a new car because it doesn't have flash light replacements. This is crazy!
The issue is that the screen is a major cost in the iPads price. To pay them to replace the screen would be nearly half the price of a brand new iPad. There is not much else inside the case other than a small controller board, antenna's, and batteries.
Same with iPhones, you can buy a new one under contract for $199 or pay $99 to have screen replaced.
There are third party companies that will do it for cheaper prices though.
This is also why I like the Bestbuy replacement plan over AppleCare. Bestbuy will replace it with broken screen. Also with Bestbuy, if the iPad breaks after a new iPad is released, you can get the new model.