iPad printing problems

Discussion in 'iPad Help' started by paul smith, Oct 31, 2020.

  1. paul smith

    paul smith
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    Hi guys,

    My old iPad (iOS 10.3.3) for some reason prints photos in a strange orange/brown colour. I can print from an Android phone to the same printer with no problems, but my iPad always prints photos in this strange colour

    As my iPad is unable to upgrade past 10.3.3, I'm unable to use canons dedicated printer app which requires iOS 12.

    Does anyone know why it prints like this? Text prints fine, just photos print funny.

    Any ideas to resolve this?

    Many thanks,

    Paul.
     
  2. twerppoet

    twerppoet
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    I can’t think of any good reason for this.

    A few things to try.

    1. Check the printer manufacture to see if there is firmware update for the printer.
    2. Try converting the photo to a PDF and see if the same thing happens.
    3. If you have not done so recently, try turning off and restarting the iPad.
    * I’m assuming that you are using AirPrint to print to the printer.
     
  3. paul smith

    paul smith
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  4. paul smith

    paul smith
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    Still shows the error after updating firmware, just to compound matters, have managed to borrow another iPad (again it's old so stuck on 10.3.3) and that prints out exactly the same! Have also used two printers and the orange/brown print happens on both of them!

    Both printers are airprint compatible.

    Does anyone know of a print app I could try downloading that is 10.3.3 compatible? Ideally, where I can try it for free to see if it works. The only apps I've found require payment to be made before I can try them.
     
  5. J. A.

    J. A.
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    #5 J. A., Oct 31, 2020
    Last edited: Oct 31, 2020
  6. paul smith

    paul smith
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    I'm totally stumped. I can print the test photo from the lite app mentioned above ok, but can't print a photo from my iPad without paying for the full app. Don't want to do that unless I know it solves the problem. I found another free app that did allow me to print a photo from the iPad, and again that printed in the orange/brown colour.
     

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