iPad network connection

Discussion in 'iPad Air Forum' started by jallen59, May 17, 2015.

  1. jallen59

    jallen59
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    While trying to FaceTime with my grandson, it asked for my Apple ID. After logging in it gave a message that network connection had failed. A few days ago I had upgraded my iPhone 4s to a Samsung s5. Now I did compare the iPhone 6 to it and the result was the Samsung s5. That said, my only concern was loosing my iPad capabilities, mainly the FaceTime with Gabe my grandson.
    I was told by a salesperson at Verizon that getting a samsung s5 would not effect my iPad or Apple account and I could still use iTunes and FaceTime. She said the iPad was connected to the Apple ID therefore had nothing to do with my phone. So, is anyone familiar with this?
     
  2. scifan57

    scifan57
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    Changing your phone should have no effect on FaceTime on your iPad. Are you using a hotspot from the Samsung phone to give an Internet connection to your iPad? Maybe you're having trouble with the hotspot feature on the Samsung phone?
     
  3. J. A.

    J. A.
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    Is the telephone number still visible in Settings - FaceTime?
    Which software version is installed on your iPad? The latest iOS is 8.3.

    Maybe this will help:
    Go to Settings - Facetime, tap your Apple ID and sign out. Restart your iPad and sign in again.
     
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