Hi everyone. I am brand new to this site and would welcome some advice on what could be a silly question, Every time I try to download an app I am met with the same message. " member not active" What am I doing wrong? I am 72 years old and after 24 years of all types of PC & Laptop with O/S from DOS 6 and early Windows to Win 8.1 I am stuck!! Who wants to make an 'Old Crock' happy and save his embarrassment in front of the Grand kids?