ipad loosing charge while plugged into mains

Discussion in 'New Member Introductions - Site Assistance' started by Trishk, Sep 30, 2015.

  1. Trishk

    Trishk
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    Hi,

    Recently, after using my Ipad on battery, I charge it on the mains as usual, but while the green bar on top right, is showing, the charge percentage goes down. Even when i turn off the wifi or don't use it, the % goes down. If i leave it plugged into the mains, turn it off and leave it for a few hours, it's charged back to 100%.

    This is something new, so any help is appreciated.

    Trishk
     
  2. Brian 244

    Brian 244
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    What version of iPad do you have and are you using the original cable and charger ?
     
  3. Trishk

    Trishk
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    Its a mini bought 4/13 and I'm on 8.2. I'm not very knowledgeable about these things. I bought a new lightning cable last year and wall plug charger and I always charge it and mostly use it on the mains unless Im away. I do use the battery once a month to run it down etc. It was doing fine until recently.

    Thanks
     
  4. Trishk

    Trishk
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    Also, once its charged to 100% and I use it while plugged into the mains, The percentage doesn't go down. Strange!
     
  5. Brian 244

    Brian 244
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    First thing I would recommend is trying a different , plug and cable (preferrably certified by Apple) and see if that helps. You should also inspect the lightning port on your ipad and check for dirt or damage.
     
  6. Trishk

    Trishk
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    Thanks. I'll have to do that tomorrow when shops are open. I will let you know.

    Trishk
     
  7. Trishk

    Trishk
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    Hi,
    New plug seems to,have done the trick, as well as checking the lightning port.

    Many thanks

    Trish
     
  8. Brian 244

    Brian 244
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    Glad to be of help!
     

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