iPad keeps crashing!

Discussion in 'iPad General Discussions' started by hscsusiq, Nov 14, 2013.

  1. hscsusiq
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    hscsusiq iPF Novice

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    Just this PM my iPad retina keeps crashing. Minutes after opening. Closed all apps. Did restart, hard start, Still crashing. just now the notice for iOS 7.0.4 came up and every time (lots) I try to download it has an error notice. Would you recommend wiping and restoring then downloading from the cloud? Thanks!
  2. hscsusiq
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    hscsusiq iPF Novice

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    It's stopped after I cleared the internet data. Must have been that. Still won't download iOS 7.0.4, maybe later.
  3. ethanjeffrey
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    ethanjeffrey iPF Noob

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    I am having trouble with multiple crashes, especially when using Safari. I went to the Apple website and under Apple Support
    Communities there are numerous discussions involving "low memory crashes", "iOS7 crashes", iPad Air crashes" etc. I was
    hoping the new iOS 7.0.4 released today would help, but it did not. I'm thinking of returning mine.
  4. col.bris
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    col.bris Administrator Staff Member

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    I suggest before any one complains about crashes please down load 7.04. Then do a quick restore. Once this is done then report back. It become like a broken record saying please install iOS. 7.04. Thank you
    • Like Like x 1
  5. col.bris
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    This is my suggestion..... However like a doctor we need to know what you did when you purchased your iPad air. Is it a clean first time iPad or did you restore your world from a previous iPad... If so what model and how many apps ....plus are the apps you imported upgraded to ios7 yet. We are here to assist but need more info... Many thanks Colin
  6. ethanjeffrey
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    ethanjeffrey iPF Noob

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    I purchased iPad Air on release date, 64G wifi only. Set up as new, did not do a restore. I mostly use Safari for searching the internet. Also use it for reading and checking email. I have 83 apps(including those that Apple preinstalled), 3 songs and 12 photos. I did not go into each app to see if upgraded to iOS7 since my trouble is mostly with Safari. Currently, there is 40.0G available. I have done everything suggested at all the discussion forums: reset all, erase all, erase history, clear cookies and data then turn off/on, turned off iCloud, app refresh, notifications, spotlight search and anything else suggested. Upgraded to 7.0.4 yesterday....same trouble. When I look at the diagnostics probably 90% of the incidents are showing "LowMemory". Anything more you can suggest would be greatly appreciated. My window to return the iPad is closing.
  7. s2mikey
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    s2mikey iPad Addict

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    Honestly, I would exchange it for another one. Nothing you are doing would cause any of these issues.
  8. col.bris
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    col.bris Administrator Staff Member

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    I agree in this case as I have no more to offer
  9. hscsusiq
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    hscsusiq iPF Novice

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    OP here. Started crashing again. iOS 7 update installed fine. Hard starts don't help. May have to take it to A store or Wipe it.
  10. hscsusiq
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    hscsusiq iPF Novice

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    OP: Crashed 5 times writing this,
    Sometimes a grey screen descends first other times just goes black.
  11. hscsusiq
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    hscsusiq iPF Novice

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    Tried reset, wipe all. Crashed multiple times. Won't reset, erase, can't turn off find my iPad.
  12. hscsusiq
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    hscsusiq iPF Novice

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    Writing in increments before it crashes
  13. Husq250
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    Husq250 iPad Fan

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    Can you do a full erase all content and settings since that's what Apple would do with a full wipe as you put it?
  14. skimonkey
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    It's time to visit the Apple Store and get this resolved.
  15. hscsusiq
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    hscsusiq iPF Novice

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    Yes! Made a late call to Apple Tech. They ran through it with me, between crashes. Not a software problem. Went in and got a new one! Apple care.
    While I was there they gave my son a new one with iOS6 on it (older iPad). He'd cracked his screen over the edge bezel, but iPad worked Fine. his cost $49 since it was an older iPad.
    THANKS to you al! You're all so very kind!
  16. s2mikey
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    s2mikey iPad Addict

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    Great, I love it when a plan comes together. :)
  17. caycisky
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    caycisky iPF Noob

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    It seems that you should down load iOS 7.04,and then do a quick restore.
  18. jjissac
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    jjissac iPF Noob

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    Last week I was having the same issue with Ipad 4 32GB Wifi only crashing on me. I have gone to apple store and have replaced it 3x's but I am still having this issue. The diagnostic tell me I have low memory or panicP crash.
    I see the apple logo and can always go back to where I was at. I have to go back to apple store again to get this one replaced.
    Don't know what else to do with this Ipad do I have a lemon.
    JJ
  19. s2mikey
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    s2mikey iPad Addict

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    Return it for sure. Make them get it right.
  20. ethanjeffrey
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    ethanjeffrey iPF Noob

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    Good News...I am following several discussions on this topic since I am having the same issues. The post below is from another person with the trouble that has been working closely with Apple engineers.

    lebaz
    Re: Ios7 problems, safari crashes
    Nov 27, 2013 10:31 AM (in response to H2oplayer)
    GOOD NEWS!

    I received word back today from Apple Engineering. They have confirmed that it is a bug in the iOS system that crops up when connecting to various websites.

    They are working on a "fix" and it will be in the next update. No delivery date was promised.

    Now we wait.

    For some whose default mode is <impatience="on">waiting will be a challenge</impatience>.

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