iPad keeps crashing!

Discussion in 'iPad General Discussions' started by hscsusiq, Nov 14, 2013.

  1. hscsusiq

    hscsusiq iPF Novice

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    Just this PM my iPad retina keeps crashing. Minutes after opening. Closed all apps. Did restart, hard start, Still crashing. just now the notice for iOS 7.0.4 came up and every time (lots) I try to download it has an error notice. Would you recommend wiping and restoring then downloading from the cloud? Thanks!
     
  2. hscsusiq

    hscsusiq iPF Novice

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    It's stopped after I cleared the internet data. Must have been that. Still won't download iOS 7.0.4, maybe later.
     
  3. ethanjeffrey

    ethanjeffrey iPF Noob

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    I am having trouble with multiple crashes, especially when using Safari. I went to the Apple website and under Apple Support
    Communities there are numerous discussions involving "low memory crashes", "iOS7 crashes", iPad Air crashes" etc. I was
    hoping the new iOS 7.0.4 released today would help, but it did not. I'm thinking of returning mine.
     
  4. col.bris

    col.bris Administrator Staff Member

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    I suggest before any one complains about crashes please down load 7.04. Then do a quick restore. Once this is done then report back. It become like a broken record saying please install iOS. 7.04. Thank you
     
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  5. col.bris

    col.bris Administrator Staff Member

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    This is my suggestion..... However like a doctor we need to know what you did when you purchased your iPad air. Is it a clean first time iPad or did you restore your world from a previous iPad... If so what model and how many apps ....plus are the apps you imported upgraded to ios7 yet. We are here to assist but need more info... Many thanks Colin
     
  6. ethanjeffrey

    ethanjeffrey iPF Noob

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    I purchased iPad Air on release date, 64G wifi only. Set up as new, did not do a restore. I mostly use Safari for searching the internet. Also use it for reading and checking email. I have 83 apps(including those that Apple preinstalled), 3 songs and 12 photos. I did not go into each app to see if upgraded to iOS7 since my trouble is mostly with Safari. Currently, there is 40.0G available. I have done everything suggested at all the discussion forums: reset all, erase all, erase history, clear cookies and data then turn off/on, turned off iCloud, app refresh, notifications, spotlight search and anything else suggested. Upgraded to 7.0.4 yesterday....same trouble. When I look at the diagnostics probably 90% of the incidents are showing "LowMemory". Anything more you can suggest would be greatly appreciated. My window to return the iPad is closing.
     
  7. s2mikey

    s2mikey iPad Addict

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    Honestly, I would exchange it for another one. Nothing you are doing would cause any of these issues.
     
  8. col.bris

    col.bris Administrator Staff Member

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    I agree in this case as I have no more to offer
     
  9. hscsusiq

    hscsusiq iPF Novice

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    OP here. Started crashing again. iOS 7 update installed fine. Hard starts don't help. May have to take it to A store or Wipe it.
     
  10. hscsusiq

    hscsusiq iPF Novice

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    OP: Crashed 5 times writing this,
    Sometimes a grey screen descends first other times just goes black.
     
  11. hscsusiq

    hscsusiq iPF Novice

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    Tried reset, wipe all. Crashed multiple times. Won't reset, erase, can't turn off find my iPad.
     
  12. hscsusiq

    hscsusiq iPF Novice

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    Writing in increments before it crashes
     
  13. Husq250

    Husq250 iPad Fan

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    Can you do a full erase all content and settings since that's what Apple would do with a full wipe as you put it?
     
  14. skimonkey

    skimonkey Administrator Staff Member

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    It's time to visit the Apple Store and get this resolved.
     
  15. hscsusiq

    hscsusiq iPF Novice

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    Yes! Made a late call to Apple Tech. They ran through it with me, between crashes. Not a software problem. Went in and got a new one! Apple care.
    While I was there they gave my son a new one with iOS6 on it (older iPad). He'd cracked his screen over the edge bezel, but iPad worked Fine. his cost $49 since it was an older iPad.
    THANKS to you al! You're all so very kind!
     

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