Ipad is Disabled

Discussion in 'New Member Introductions - Site Assistance' started by alexqc, Apr 19, 2012.

  1. alexqc
    Offline

    alexqc iPF Noob

    Joined:
    Apr 19, 2012
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    london
    Ratings:
    +0 / 0
    Hi,

    My ipad 2nd gen has been disabled by friends, and I now have to connect it to itunes in order to unlock it. But my ipad has never been connected to the itunes on my computer and as result, the following message is displayed: Itunes could not connect with the Ipad, because it is locked with a passcode. You must enter your passcode on your ipad before it can be used with itunes.
    How do I unlock my ipad

    Thankyou for your time

    Alex
  2. leelai
    Offline

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,853
    Thanks Received:
    1,281
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,353 / 0
    Hi and welcome to the Forum!

    I'm afraid that all you can do here is restore your iPad and as you've never been connected to your computer, you will lose everything. Have you ever done a backup on another computer maybe? Do your friends remember the code they input? As they would have had to have input it twice. See if they do, it will save you a lot of headaches!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
  3. zphone
    Offline

    zphone iPad Enthusiast

    Joined:
    Mar 12, 2012
    Messages:
    466
    Thanks Received:
    14
    Trophy Points:
    0
    Location:
    Vancouver
    Ratings:
    +14 / 0
    You may also consider replacing friends to avoid this in the future. :)
  4. Midranger4
    Offline

    Midranger4 iPad Junkie

    Joined:
    Feb 12, 2011
    Messages:
    676
    Thanks Received:
    26
    Trophy Points:
    0
    Location:
    Levittown pa
    Ratings:
    +27 / 0
    You have no options, by design.

    Ask yourself if someone had stolen your iPad and was posting here seeking ways to access it would you want them to succeed?

    The pass code security cannot be circumvented for reasons just like this.

    Sorry.
  5. alexqc
    Offline

    alexqc iPF Noob

    Joined:
    Apr 19, 2012
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    london
    Ratings:
    +0 / 0
    ok, I guess I will have to restore it, but how do I do it? Because it has never been connected to Itunes on my laptop and now that it is lock, it doesnt allow me to sync it.
    again, thank you for your help

    Alex
  6. Mickey330
    Offline

    Mickey330 Administrator Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,433
    Thanks Received:
    1,702
    Trophy Points:
    113
    Location:
    Western NY state (USA)
    Ratings:
    +1,818 / 0
    When you connect it to iTunes, it should show in the left column. Pressing on that line will bring up a screen on the right side of the page. Under the Summary tab, select Restore and then follow the iTunes prompts. As others have said, this will put your iPad back to a fresh out of the box state. Not good, yeah, but better than not accessing that iPad at all.

    Sorry about your troubles and good luck.

    Marilyn
  7. alexqc
    Offline

    alexqc iPF Noob

    Joined:
    Apr 19, 2012
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    london
    Ratings:
    +0 / 0
    When I connect it to itunes on my laptop, it doesnt appear on the left column, where apple products would appear, (as i have done it before with my ipod). Therefor I cannot proceed with the mentioned above steps.
  8. Midranger4
    Offline

    Midranger4 iPad Junkie

    Joined:
    Feb 12, 2011
    Messages:
    676
    Thanks Received:
    26
    Trophy Points:
    0
    Location:
    Levittown pa
    Ratings:
    +27 / 0
    Is USB/Windows detecting a device when you attach and prompting in any way?
  9. Midranger4
    Offline

    Midranger4 iPad Junkie

    Joined:
    Feb 12, 2011
    Messages:
    676
    Thanks Received:
    26
    Trophy Points:
    0
    Location:
    Levittown pa
    Ratings:
    +27 / 0
    Forgive me for asking but the iPad is powered up and on the lock screen when you attach correct?
  10. alexqc
    Offline

    alexqc iPF Noob

    Joined:
    Apr 19, 2012
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    london
    Ratings:
    +0 / 0
    Yes, Itunes detects the ipad, as it says : Itunes could not connect with the Ipad, because it is locked with a passcode. You must enter your passcode on your ipad before it can be used with itunes. But it does not appear on the left column. Yes the ipad is powered up, but it isnt on the lock screen, it says : ipad is disabled connect to itunes.
  11. Midranger4
    Offline

    Midranger4 iPad Junkie

    Joined:
    Feb 12, 2011
    Messages:
    676
    Thanks Received:
    26
    Trophy Points:
    0
    Location:
    Levittown pa
    Ratings:
    +27 / 0
  12. alexqc
    Offline

    alexqc iPF Noob

    Joined:
    Apr 19, 2012
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    london
    Ratings:
    +0 / 0
    Thank you very much! I was, with the help of the 2nd link, able to restore my ipad. I lost everything, but atleast I can open my ipad again :D
    Thanks again
    Alex
  13. Midranger4
    Offline

    Midranger4 iPad Junkie

    Joined:
    Feb 12, 2011
    Messages:
    676
    Thanks Received:
    26
    Trophy Points:
    0
    Location:
    Levittown pa
    Ratings:
    +27 / 0
    If you are now in and your last backup is recent and did not have a pass code why not restore it?
  14. seneca18
    Offline

    seneca18 Super Moderator Staff Member

    Joined:
    Dec 23, 2011
    Messages:
    639
    Thanks Received:
    20
    Trophy Points:
    0
    Location:
    Denver, CO
    Ratings:
    +20 / 0
    Maybe to late but sounds like all you needed to do was get the password from your friends that locked it in the first place. I suggest new friends as well..
  15. jessicathumser
    Offline

    jessicathumser iPF Noob

    Joined:
    Jul 5, 2012
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Wisconsin
    Ratings:
    +0 / 0
    My iPad also is saying IPad is disabled connect to itunes. when i connect to itunes it wont let me go any farther, cause of the lock code. I do know my lock code, but my kids must have been screwing with it n now its disabled. How do I get it where i can put my password in?
  16. jessicathumser
    Offline

    jessicathumser iPF Noob

    Joined:
    Jul 5, 2012
    Messages:
    2
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Wisconsin
    Ratings:
    +0 / 0
    Can anyone help me?!?!
  17. dhewson777
    Offline

    dhewson777 iPad Addict

    Joined:
    Feb 23, 2012
    Messages:
    1,356
    Thanks Received:
    88
    Trophy Points:
    48
    Location:
    Brisbane, Australia
    Ratings:
    +89 / 0
    If the lock code is forgotten, you need to restore to factory settings and then restore from your last back-up.
  18. NormM
    Offline

    NormM iPF Noob

    Joined:
    Sep 1, 2012
    Messages:
    1
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    This is a bug in the way that Apple has set up the security. One the iPad is permanently disabled, from too many wrong lock code attempts, there is no way to use it again without erasing everything. The previous lock code becomes irrelevant. Exactly the same thing happened to a friend of mine, who was using his new iPad only wirelessly (no iTunes backup) and hadn't turned on iCloud backup. His kids tried to guess the password and the iPad was permanently disabled. It would make more sense to first disable it for a much longer period, before permanently disabling it!
  19. FlowerpotsUnite
    Offline

    FlowerpotsUnite iPF Noob

    Joined:
    May 29, 2012
    Messages:
    3
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Uk
    Ratings:
    +0 / 0
    Crikey - I have done the same and feels like taking a dicey road to hit restore button. Sods law that its the most important documents that I won't have backed on Itunes!

Share This Page

Search tags for this page
how many attempts to log in ipad before permanently disabled
,
how to sign on ro my ipad when it has been disabled
,
how to unlock a disabled ipad that has not been synchronized with itunes
,
how to unlock an ipad that has been disabled
,
how to unlock an ipad when it has become disabled
,
how to unlock disabled ipad never connected to itunes
,
how to unlock ipad that has been disabled
,
how to unlock ipad that has been disabled permantly
,
how to unlock ipad that has been unlock
,
howdoiunlock ipad with apasscode
,

ipad is disabled how to unlock

,
ipad is disabled permanently
,
ipad is locked and disabled
,
ipad locked never connected to itunes
,
ipad permanently disabled
,
ipad second gen ipad disabled
,
itunes could not connect to ipad because it is locked with passcode how to enter passcode when ipad shows disabled
,
my ipad is permanently disabled
,
permanently disabled ipad
,
what to do if your ipad will not connect to your computer but it is locked