IPAD Email attachment download problem

Discussion in 'New Member Introductions - Site Assistance' started by ghagfors, Jan 20, 2014.

  1. ghagfors

    ghagfors
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    I cannot download a pdf file that is attached to my email??
     
  2. Mickey330

    Mickey330
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    What happens when you try to "download" the PDF file? Do you get an error notice or does nothing happen?

    The usual way to "download" a PDF is to actually open it in another app. The iPad is app-centric, not file-centric - there is no central place for downloaded files to go to. You need to select an app to open the attachment in as each app controls it's own file system.

    If you press and hold the attachment, you should get a pop up window that has an "Open In" button. Pressing that should provide you with a list of apps installed on your iPad that you can use to open the file with. The PDF will be permanently stored within the app you opened to view it.

    If you just want to view the PDF and not save it outside of the Mail app, press and hold the attachment. This time, however, look for and press the "Quick Look" option. This will open the Mail app viewer so you can read the file. It won't be saved (or downloaded) anywhere. But, I think this is best if you just want to look at the file...

    Hope this clarifies.

    Marilyn
     

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