iPad Dock in iOS 11

Discussion in 'iPad Help' started by Qndnile84, Dec 24, 2017.

  1. Qndnile84

    Qndnile84
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    I have the new iPad Pro 10.5”. Updated to 11.2.1 several days ago, most likely right away when that update came out.

    Just last night, my dock started relocating. It moved from the center to the left, and stayed there. I restarted, it was centered, and at some point when I closed the game I was playing, or Facebook, or something, it had relocated to the right. If I rotate the iPad, it never recenters itself, only restarting will do it.
     
  2. scifan57

    scifan57
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    I've moved your post to it's own thread where it will receive more attention.
     
  3. giradman

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    Hello and welcome to the forum! :) Just for clarification, what do you mean by the dock being 'centered'? The dock is located at the bottom of the display both in the portrait and landscape orientations as shown in the pic below (from the web).

    Also, by 'restarted', do you mean using just the ON-OFF button or pressing both the ON-OFF and HOME buttons simultaneously; if you have not tried the latter, then press both until the Apple logo appears, release and allow the device to reboot - let us know. Dave
    .
    Screen Shot 2017-12-24 at 5.34.04 PM.png
     
  4. Qndnile84

    Qndnile84
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    I mean the dock is "centered" at the bottom of the display. The next time it happens, I will try pressing both buttons, since just using the on/off button only seems to fix it for a while.
     
  5. Jupiter7

    Jupiter7
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    This sounds like a software problem. There are several posts on the Apple forum about this. Hopefully it will get fixed, as constant rebooting isn’t a permanent solution.
     
  6. Qndnile84

    Qndnile84
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    I want to thank you all for your help.

    I ended up chatting with Apple support, which escalated to a phone call, which escalated to a trip to the Genius Bar. After a hardware diagnostic (nothing wrong there), the tech wiped my iPad, and reloaded the iOS.

    I discovered that with at least one app (not sure about others as I haven't had time) I still have the issue. So the problem may lie with the app developers.
    So my only hope is for a patch in a future iOS update, and/or the app developer updates to function better with the newest iOS.
     

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