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ipad do not recognize IMAP protocol, only POP

Discussion in 'iPad Help' started by FARO, Dec 14, 2012.

  1. FARO
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    FARO iPF Noob

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    Hi, im trying to setup my email in my IPAD 3. My provider is TERRA.COM.BR and my IOS is 6.01. The TERRA PROVIDER use IMAP protocol (and i use this IMAP email in my iphone and notebook). Pehaps, in my IPAD, the IOS only recognize this email with POP Protocol and without any chance (or boton, option...) to change to IMAP. The IPAD only setup the email automaticly. Can someone help me with this ? (PS: I´m sorry about my english, i´m learning yet! :)) Thank You. Marcos (from Brazil)
  2. AQ_OC
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    AQ_OC Super Moderator Staff Member

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    I don't know the answer, but iPad does support IMAP. Your probably need to hook up to the right servers. Might take a custom setup rather than an automatic one.
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  3. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    AQ_OC is right the iPad does support both IMAP and POP.
    I've moved your thread to our Help Section where you will receive a better response.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Tutorial on creating posts on the Forum
    http://www.ipadforums.net/new-membe...-creating-posts-starting-new-threads-how.html
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
  4. FARO
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    FARO iPF Noob

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    How can i make a custon (manual) setup ? I don´t have this option in my IPAD ... :-(
  5. AQ_OC
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    AQ_OC Super Moderator Staff Member

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    It's there in Mail, Contacts, Calenders, but you have to dig down in the menu structure. I suggest you contact your ISP to get the proper info for the IMAP server. Apple uses some kind of system known only to them to figure out usage settings...but the process isn't always perfect. Your ISP is the best source. Call, tell them you want your iPad on IMAP, and see if they can guide you. You might wan to check their website for details first, however.

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