iPad crashed after trying to upgrade iOS

Discussion in 'iPad Help' started by Kimwomz, Aug 28, 2013.

  1. Kimwomz
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    Kimwomz iPF Noob

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    Hi help me please! I tried to download an upgrade to the iOS software. Just after I started the upgrade my iPad crashed, the screen has a picture of iTunes plus the white connector cord. Does anyone know what I can do to restore my iPad. I love my iPad and I am going crazy without it! Thank you in advance for any help.
  2. J. A.
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    J. A. iPad Legend

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    Hi, welcome to iPF!

    This link will show you what to do: http://support.apple.com/kb/ht1414
    If it doesn't work, place your iPad into recovery mode: http://support.apple.com/kb/HT1808
  3. Kimwomz
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    Kimwomz iPF Noob

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    Thank you J.A. for your quick response and solution. I am going to try your suggestion now, will let you know how I go. Thank you sooo much. Kimkim
  4. Kimwomz
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    Kimwomz iPF Noob

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    Hi Johanna,
    I have tried your suggestion but have come up with the following window "iTunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes."
    I looked at the link you gave me for restore, unfortunately I could follow how to restore via that link!
    What do you suggest I do from here?
    Thank you, Kimkim
  5. J. A.
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    J. A. iPad Legend

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    Did you only try my first link, or my second one as well? If placing into recovery mode doesn't work at the first time, try it again. Follow the steps described there exactly.
    Last edited: Aug 29, 2013

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