Associate Store Manager at NYC 5th ave store offered arrogant defense of apple policy not to.fix cracked screens. I have a two.month old ipad and never knew screen.damage was fatal to.the.product. While they had.it.behind the.Genius Bar.they.erased the.memory.too! All my.photos are lost. took it to another non apple shop who.charge 200 for.screen repair and hoping.for.best. I.see lots of people had better experiences before . RIP Steve.Jobs. The new Apple only wants your.money.