iPad cannot be synced

Discussion in 'iPad Help' started by Zosomiller, Apr 1, 2011.

  1. Zosomiller
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    Zosomiller iPF Noob

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    When I attempt to sync my iPad to my PC (Windows XP), I get one of two errors: "An error occurred while reading from the devise" or "iTunes could not backup the iPad because the iPad disconnected".
  2. twerppoet
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    twerppoet iPad Legend

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    Might be a bad or loose cable. Make sure all you connections are solid, and try another USB port on the computer just for good measure.

    Also, restart the computer and iPad, to eliminate possible problems along that line.

    iPad: Turning on/off and resetting

    If that does not fix it a call to Apple wouldn't be out of line, or a visit to a store of you are close enough. Be sure to take your cable with you as well, so they can test it.

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