My Ipad will be a year old the 17th of this month and when I tried to sign in to support with the S. # it said it is a valid purchase but not under warantee. It has not been a year! My IPad won't turn on! Is there any hope? It was on the charger, no one here but me, no one has touched it, it was working when I plugged it in a few hours ago. I'm panicked!