Ipad 4 flickering issues and black lines

Discussion in 'iPad 4 Forum' started by beena2013, Aug 15, 2013.

  1. beena2013
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    beena2013 iPF Noob

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    Has anyone had issues with their screen flickering and black lines? Today when I put the iPad down flat with the keyboard onscreen and it flickered rapidly until I touched the screen to make the keyboard disappear. This happened in the Ebay app. Last night when I was in Safari scrolling there were horizontal and vertical black lines that created a box area that would move with my scrolling down the page.

    This started happening 3 weeks after purchasing this expensive device. Did a restore today. Will see what happens. Is this a software or hardware issue? Any feedback would be greatly appreciated.
  2. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    This doesn't sound good for a new iPad and I would think it would be a hardware issue. I would get in touch with Apple, make an appointment with the Genius Bar and let hem know what's happening.

    Do a full back up of your iPad before you go as they just may offer you another.
  3. beena2013
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    beena2013 iPF Noob

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    I did a back up and restore yesterday and used it for 2 hours last night no problems but I have an appointment with Apple next week. The problem with that is this issue probably will not happen when I'm there.
  4. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    If you have a video camera or a phone with a camera I would suggest taking a video if it happens again so that you can show the guys at the Apple store.

    The Archangel
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  5. beena2013
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    beena2013 iPF Noob

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    That's an excellent idea didn't even think of that. Thank you wii so.
  6. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    I occasionally have a good idea (that one is my full quota for August!). Let us know how you get on at the Apple store.......and good luck!

    The Archangel
  7. giradman
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    giradman iPad Guru

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    Hi Gabriel - your comment above piqued my interest - I wonder if doing a 'screen capture' on the iPad would save the distorted on screen image to the Camera Roll? Dave :)
  8. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    It's possible but I think if it's a hardware fault the image captured is likely to be what the iPad "thinks" is on the screen.......but hey, it's got to be worth a try.

    The Archangel

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